Infrastructure Systems Engineer

4 days ago

Coventry, Coventry, United Kingdom Coventry Building Society Full time
About the Role

We are seeking an experienced Infrastructure Systems Engineer to join our Application Support team at Coventry Building Society. As a key member of our technical team, you will be responsible for providing technical expertise and support to our product teams, ensuring the smooth operation of our IT infrastructure.

Key Responsibilities
  • Provide technical guidance and support to product teams to resolve complex production incidents
  • Collaborate with other technical teams to troubleshoot and resolve issues
  • Support the delivery of IT projects and initiatives
  • Develop and implement processes to improve efficiency and effectiveness
  • Provide mentoring and coaching to junior team members
Requirements
  • Strong knowledge of systems management procedures in a large commercial and mission-critical environment
  • Familiarity with the ITIL based service management framework and change control, release procedures and tools
  • Ability to demonstrate capacity planning, performance tuning and proactive monitoring of solutions
  • Proactive approach with a desire to develop and improve processes
  • Ability to work in a fast-paced and changing environment
  • Excellent communication and interpersonal skills
Benefits
  • 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
  • Annual discretionary bonus scheme
  • Personal pension with matched contributions
  • Life assurance (6 times annual salary)
About Us

Coventry Building Society is a mutual organization that has always worked together to improve the lives of others. We are committed to equality and diversity, and we believe that by being ourselves, we can make a real difference. We offer a range of benefits and a culture of reward and recognition, and we are serious about supporting our wellbeing.

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