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Infrastructure Systems Engineer
2 months ago
We are seeking a highly skilled Infrastructure Systems Engineer to join our Application Support team at Coventry Building Society. As a key member of our team, you will be responsible for providing technical expertise and support to our product teams, ensuring the smooth operation of our IT infrastructure.
Key Responsibilities- Provide technical ownership of complex production incidents, collaborating with other technical teams to troubleshoot and resolve issues.
- Support product teams with delivery work, running small projects to resolve ITIL-defined service problems, and allocating tasks to colleagues.
- Continuously assess ways of working to develop or revise artefacts and processes that improve team efficiency and effectiveness.
- Act as a role model within the team, providing mentoring and coaching to peers and junior team members.
- Knowledge of systems management procedures in a large commercial and mission-critical environment.
- Familiarity with the ITIL-based service management framework and change control, release procedures, and tools.
- Ability to demonstrate capacity planning, performance tuning, and proactive monitoring of solutions.
- Proactive approach, with a desire to develop and improve processes, and a willingness and aptitude to learn new systems and further knowledge.
- Ability to work under broad direction and exercise substantial personal responsibility.
- Flexibility in working hours to meet objectives and assist colleagues.
- Good IT infrastructure skill set with Windows Server 2008R2, 2012 R2, 2016, 2019 &/or 2022.
- Standard infrastructure operations technologies (e.g., AD, DNS, DHCP, etc.).
- HP Server / Blade / Cluster Technology.
- SharePoint (2007,2013, SP Online).
- Experience supporting applications/platforms within AWS and Azure.
- Service Now.
- Ansible / PowerShell scripting.
- SQL Server Database (2016 & 2019) installation & management.
- IIS, COM, web browser,.net and associated Internet/Intranet technology.
- Knowledge/experience with Web/Email security platforms.
- Experience working with VMware Virtualisation.
As a mutual, we've always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office.
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Come and make a difference in our Society, that's been voted a Great Place to Work by our teams.
