Customer Service Representative
5 days ago
Job Title: Customer Care Advisor
Location: Ascot
Salary: £26,500 per annum
Benefits:
· 25 days annual leave + Bank Holidays
· Private medical insurance
· Social events
· Staff discount platform for internal and external company products
· Free parking
· Employee assistance program
· Training and development budget
· WeCareGP
About Our Company:
Our company, a leading manufacturing business in the home industry, is seeking a dynamic and customer-focused individual to join our Customer Care team. With a range of innovative and high-quality products, our company is dedicated to providing exceptional customer service and support.
Responsibilities:
- Handle incoming calls and emails, ensuring a prompt and professional response to customer inquiries and issues.
- Process customer returns and inbound orders via phone, email, and online platforms.
- Assist with finance orders and applications, ensuring accurate and efficient processing.
- Complete warranty orders, ensuring effective resolution for customers.
- Address customer and advisor issues, providing support and guidance to resolve any challenges they may encounter.
- Display extensive knowledge of our company's products, being able to provide detailed information and advice to customers.
The Ideal Candidate:
- Previous and recent experience in customer service/call centre role
- Prior experience in using SAP or equivalent systems and Microsoft Office applications
- Strong communication skills, both verbal and written.
- Ability to handle and resolve customer enquiries effectively in a fast-paced environment
Requirements:
To be successful in this role, you will need to possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will also need to be proficient in using SAP or equivalent systems and Microsoft Office applications.
What We Offer:
We offer a competitive salary and a range of benefits, including 25 days annual leave + Bank Holidays, private medical insurance, and social events. We also offer a staff discount platform for internal and external company products, free parking, and an employee assistance program.
-
Customer Service Representative
6 days ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleSytner Group is seeking a highly skilled and motivated Customer Service Representative to join our team as a Sales Executive at our Sunningdale dealership. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCommunicate with customers to...
-
Customer Service Representative
3 days ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleSytner Group is seeking a highly skilled and motivated Customer Service Representative to join our team as a Sales Executive at our Sunningdale dealership. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Communicate with customers to...
-
Customer Service Representative
2 days ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleSytner Group is seeking a highly skilled and motivated Customer Service Representative to join our team as a Sales Executive at our Sunningdale dealership. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Communicate with customers to...
-
Customer Service Representative
18 hours ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeJob Title: Guest Experience HostCompany Overview:We are Thyme Limited, a renowned organization that specializes in creating unique and memorable experiences for our guests. Our company is built on a foundation of excellence, and we are committed to delivering exceptional service to our customers.Job Summary:We are seeking a highly skilled and charismatic...
-
Customer Service Representative
16 hours ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeJob Title: Guest Experience HostCompany Overview:We are Thyme Limited, a renowned organization that specializes in creating unique and memorable experiences for our guests. Our company is built on a foundation of excellence, and we are committed to delivering exceptional service to our customers.Job Summary:We are seeking a highly skilled and charismatic...
-
Customer Service Representative
5 days ago
Ascot, Windsor and Maidenhead, United Kingdom Warner Hotels Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Waiting Team Member at Warner Hotels. As a key member of our Hospitality department, you will play a vital role in delivering exceptional service to our guests.Key ResponsibilitiesProvide outstanding customer service to guests, ensuring their needs are met and...
-
Customer Service Representative
5 days ago
Ascot, Windsor and Maidenhead, United Kingdom Warner Hotels Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Waiting Team Member at Warner Hotels. As a key member of our Hospitality department, you will play a vital role in delivering exceptional service to our guests.Key ResponsibilitiesProvide outstanding customer service to guests, ensuring their needs are met and...
-
Customer Service Representative
2 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleSytner Sunningdale BMW / MINI is seeking a friendly and enthusiastic Part Time Receptionist/Host to join our fantastic Team at BMW and MINI. As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW/MINI.Your Key ResponsibilitiesWelcome every customer through our doors, managing their...
-
Customer Service Representative
7 days ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleSytner Sunningdale BMW/Mini is seeking a friendly and enthusiastic Part Time Receptionist/Host to join our fantastic Team at BMW and MINI. As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW/MINI.Your Key ResponsibilitiesWelcome every customer through our doors, managing their visit...
-
MINI Sales Representative
2 days ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Sytner MINI Sunningdale. As a Sales Executive, you will play a key role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCommunicate with customers to understand their needs and preferencesProvide personalized...
-
MINI Sales Representative
2 days ago
Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Sytner MINI Sunningdale. As a Sales Executive, you will play a key role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCommunicate with customers to understand their needs and preferencesProvide personalized...
-
Customer Service Director
3 days ago
Ascot, Windsor and Maidenhead, United Kingdom Andrew James Specialist Recruitment Limited Full timeA leading experiential business is seeking a Customer Service Director to join their commercial function.This is a maternity cover role that will be based in a prestigious location and will likely last for a period of up to 12 months.The role will lead a small team and manage a varying team of temporaries and seasonal staff.The purpose is to maintain,...
-
Customer Service Director
3 days ago
Ascot, Windsor and Maidenhead, United Kingdom Andrew James Specialist Recruitment Limited Full timeA leading experiential business is seeking a Customer Service Director to join their commercial function.This is a maternity cover role that will be based in a prestigious location and will likely last for a period of up to 12 months.The role will lead a small team and manage a varying team of temporaries and seasonal staff.The purpose is to maintain,...
-
Customer Service Director
2 hours ago
Ascot, Windsor and Maidenhead, United Kingdom Andrew James Specialist Recruitment Limited Full timeA leading experiential business is seeking a Customer Services Manager to join their commercial function. This is a maternity cover role that will be based in a commercial function and will likely last for a period of up to 12 months. The role will lead a small team and manage a varying team of temporaries and seasonal staff. The purpose is to maintain,...
-
Customer Service Director
44 minutes ago
Ascot, Windsor and Maidenhead, United Kingdom Andrew James Specialist Recruitment Limited Full timeA leading experiential business is seeking a Customer Services Manager to join their commercial function. This is a maternity cover role that will be based in a commercial function and will likely last for a period of up to 12 months. The role will lead a small team and manage a varying team of temporaries and seasonal staff. The purpose is to maintain,...
-
Customer Service Ambassador
3 days ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeJob SummaryWe are seeking a skilled Customer Service Ambassador to join our team at We Are Thyme Limited. As a Guest Experience Host, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.About the RoleThis is a fantastic opportunity to work in a dynamic and fast-paced environment, where you...
-
Customer Service Ambassador
3 days ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeJob SummaryWe are seeking a skilled Customer Service Ambassador to join our team at We Are Thyme Limited. As a Guest Experience Host, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.About the RoleThis is a fantastic opportunity to work in a dynamic and fast-paced environment, where you...
-
Customer Service Director
7 days ago
Ascot, Windsor and Maidenhead, United Kingdom COREcruitment Ltd Full timeJob DescriptionJob Title: Guest Experience Director – 5 Star HotelSalary: Up to £45,000 + Service ChargeLocation: SurreyCOREcruitment Ltd is seeking a Guest Experience Director to join their 5-star hotel team in Surrey. The successful candidate will oversee and manage Guest Services and Guest Relations to ensure exceptional, guest-centric service and lead...
-
Customer Service Operations Manager
2 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom Andrew James Specialist Recruitment Limited Full timeA leading experiential business is seeking a Customer Service Operations Manager to join their commercial function.This is a maternity cover role that will be based in a prestigious location and will likely last for a period of up to 12 months.The role will lead a small team and manage a varying team of temporaries and seasonal staff.The purpose of this role...
-
Receptionist - Customer Service Expert
5 days ago
Ascot, Windsor and Maidenhead, United Kingdom Office Angels Full timeJob Summary: Office Angels is seeking a skilled Receptionist to provide exceptional customer service and administrative support to our clients.Key Responsibilities:Greeting and Directing Visitors: Greet visitors and direct them to the appropriate departments or individuals in a professional and courteous manner.Phone and Message Management: Answer phone...