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Customer Service Ambassador

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full time

Job Summary

We are seeking a skilled Customer Service Ambassador to join our team at We Are Thyme Limited. As a Guest Experience Host, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills and knowledge in customer service, hospitality, and event management.

Key Responsibilities

  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the events team to deliver seamless and enjoyable experiences for guests.
  • Assist with event setup, execution, and breakdown, ensuring all logistical aspects are covered.
  • Maintain a high level of product knowledge and be able to answer guest queries confidently.
  • Contribute to the development of new ideas and initiatives to enhance the guest experience.

Requirements

To be successful in this role, you will need:

Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and adapt to changing situations.Strong problem-solving skills and attention to detail.Ability to work independently and as part of a team.Basic knowledge of customer service principles and practices.

What We Offer

We Are Thyme Limited offers a competitive hourly rate of £13.05 and a range of benefits, including:

Opportunities for career development and growth.A dynamic and supportive work environment.A chance to work with a talented and passionate team.