Guest Services Ambassador
4 weeks ago
Delivering Exceptional Guest Experiences
The Guest Services Assistant plays a vital role in ensuring that our guests receive a seamless and personalised experience during their stay at Exclusive Hotels and Venues. This role requires a high level of engagement, attention to detail, and a passion for delivering exceptional service.
Key Responsibilities:- Guest Profiling and Personalisation: Capture and update guest information in the HART PMS system to enhance their experience and provide tailored services.
- VIP Guest Management: Ensure that all VIP guests receive a warm welcome, with appropriate amenities and services tailored to their needs.
- Front of House Support: Collaborate with the reception and concierge teams to provide a seamless guest experience, including hosting daily morning meetings and using internal communication channels.
- Guest Feedback and Complaints: Handle and resolve guest complaints in a timely and professional manner, ensuring guest satisfaction is maintained.
- Guest Journey Improvement: Work with the Guest Relations Manager to review and improve the guest journey in response to guest feedback.
Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, a passion for delivering exceptional service, and the ability to work effectively in a fast-paced environment.
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Guest Experience Ambassador
4 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom Exclusive Hotels and Venues Full timeDeliver Exceptional Guest ExperiencesAs a key member of our team, you will be responsible for providing seamless and personalised service to our guests, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Guest Experience: Provide considered and personalised service to guests, ensuring their needs are met and exceeded.Guest...
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Guest Experience Ambassador
4 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom Exclusive Hotels and Venues Full timeDeliver Exceptional Guest ExperiencesAs a key member of our team, you will be responsible for providing seamless and personalised service to our guests, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Guest Experience: Provide considered and personalised service to guests, ensuring their needs are met and exceeded.Guest...
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Guest Services Ambassador
1 month ago
Ascot, Windsor and Maidenhead, United Kingdom Exclusive Hotels and Venues Full timeGuest Services AssistantAt Exclusive Hotels and Venues, we are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key...
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Guest Services Ambassador
1 month ago
Ascot, Windsor and Maidenhead, United Kingdom Exclusive Hotels and Venues Full timeGuest Services AssistantAt Exclusive Hotels and Venues, we are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key...
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Guest Services Ambassador
2 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeCoworth Park is a renowned hotel that values inclusivity and diversity. As a Guest Services Assistant, you will be part of a team that embodies our core values of passion, personality, respect, working together, and creativity.We are committed to providing exceptional service to our guests, and we believe that a unique opportunity awaits you in this role....
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Customer Service Ambassador
1 week ago
Ascot, Windsor and Maidenhead, United Kingdom Warner Hotels Full timeCustomer Service AmbassadorAbout the RoleWe are seeking a Customer Service Ambassador to join our team at Warner Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable stay with us.Key ResponsibilitiesProvide excellent customer service to our guests,...
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Guest Services Coordinator Shift Leader
1 month ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeBe Part of Our Exceptional Team at Coworth ParkWe are seeking a highly skilled Guest Services Coordinator Shift Leader to join our team at Coworth Park Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key...
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Guest Services Coordinator Shift Leader
1 month ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeBe Part of Our Exceptional Team at Coworth ParkWe are seeking a highly skilled Guest Services Coordinator Shift Leader to join our team at Coworth Park Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key...
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Guest Services Coordinator Shift Leader
3 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeAbout the RoleWe are seeking a highly skilled and experienced Guest Services Coordinator Shift Leader to join our team at Coworth Park. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesSupervise Guest Service...
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Guest Services Coordinator Shift Leader
3 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeAbout the RoleWe are seeking a highly skilled and experienced Guest Services Coordinator Shift Leader to join our team at Coworth Park. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesSupervise Guest Service...
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Guest Experience Ambassador
4 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeJob Title: Guest Experience HostWe are seeking a highly motivated and customer-focused individual to join our Guest Relations team as a Guest Experience Host. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our clients' expectations are exceeded.Key Responsibilities:Provide world-class...
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Guest Experience Ambassador
4 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeJob Title: Guest Experience HostWe are seeking a highly motivated and customer-focused individual to join our Guest Relations team as a Guest Experience Host. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our clients' expectations are exceeded.Key Responsibilities:Provide world-class...
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Guest Services Manager
1 month ago
Ascot, Windsor and Maidenhead, United Kingdom DORCHESTER COLLECTION Full timeJob Title: Director of Guest Experience Job Summary: We are seeking a highly skilled and experienced Director of Guest Experience to join our team at Coworth Park Hotel. As a key member of our leadership team, you will be responsible for ensuring that every guest has an exceptional experience during their stay with us. You will oversee the daily...
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Guest Services Manager
1 month ago
Ascot, Windsor and Maidenhead, United Kingdom DORCHESTER COLLECTION Full timeJob Title: Director of Guest Experience Job Summary: We are seeking a highly skilled and experienced Director of Guest Experience to join our team at Coworth Park Hotel. As a key member of our leadership team, you will be responsible for ensuring that every guest has an exceptional experience during their stay with us. You will oversee the daily...
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Christmas Festival Ambassador
1 week ago
Ascot, Windsor and Maidenhead, United Kingdom WE ARE THYME LIMITED Full timeBe a Part of Something MagicalWe are seeking a Christmas Festival Ambassador to join our team at WE ARE THYME LIMITED. As a Christmas Elf, you will be responsible for creating unforgettable experiences for thousands of children and families.About the RoleThis is a unique opportunity to be part of an immersive Christmas experience in Ascot. You will work...
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Hotel Service Ambassador
6 days ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeBe Part of Our Team at Coworth ParkWe are seeking a skilled Public Area Attendant to join our team at Coworth Park Hotel, a renowned establishment recognized for its excellence in hospitality. As a Public Area Attendant, you will be responsible for delivering exceptional service to our guests, ensuring seamless and intuitive interactions throughout their...
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Guest Experience Manager
3 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeUnlock Your Potential as a Guest Experience Manager at Coworth ParkCoworth Park, a renowned hotel, is seeking a skilled Guest Experience Manager to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring seamless service, and building lasting relationships with our valued...
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Guest Experience Manager
3 weeks ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeUnlock Your Potential as a Guest Experience Manager at Coworth ParkCoworth Park, a renowned hotel, is seeking a skilled Guest Experience Manager to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring seamless service, and building lasting relationships with our valued...
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Customer Experience Ambassador
6 days ago
Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeCoworth Park is a renowned hospitality leader, and we're seeking a skilled Guest Services Assistant to join our team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring our guests feel valued and cared for.Our award-winning learning academy provides a unique opportunity for growth and development,...
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Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full timeCoworth Park Hotel, a renowned establishment, is seeking a skilled Guest Services Coordinator Shift Leader to join their team. This role offers a unique opportunity to excel in the field of hospitality and leadership.As a Guest Services Coordinator Shift Leader, you will be part of a dynamic team that strives to build and nurture a culture of inclusiveness,...