General Manager

1 week ago


Newport, Newport, United Kingdom Marstons PLC Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our team at the Blaina Wharf in Newport. As a General Manager, you will be responsible for the overall success of the pub, including sales, customer service, and team management.

Key Responsibilities
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, focusing on food sales and customer experience.
  • Team Management: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure excellent customer service and sales results.
  • Customer Experience: Ensure that every customer has an exceptional experience, providing a warm and welcoming atmosphere, and delivering high-quality food and drink.
  • Operations and Logistics: Oversee the day-to-day operations of the pub, including inventory management, stock control, and maintenance of the premises.
  • Financial Management: Manage the pub's finances, including budgeting, forecasting, and cost control.
What We Offer
  • Competitive Salary and Bonus Scheme: A competitive salary and bonus scheme, with opportunities for additional earnings through sales and performance targets.
  • Benefits Package: A comprehensive benefits package, including private healthcare, pension scheme, and on-site accommodation.
  • Training and Development: Ongoing training and development opportunities, including coaching, mentoring, and industry-leading training programs.
  • Supportive Team Environment: A supportive and collaborative team environment, with regular feedback and coaching from senior management.
About Marston's PLC

Marston's PLC is a leading pub and brewing company, with a portfolio of over 1,300 pubs, bars, and hotels across the UK. We are committed to delivering exceptional customer experiences, and we are looking for talented individuals to join our team.



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