Restaurant Operations Manager

6 days ago


Havant, Hampshire, United Kingdom EG Group Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our KFC team at EG Group. As a Team Leader, you will play a crucial role in delivering exceptional customer service and leading a team of restaurant staff to achieve high standards of quality and efficiency.

Key Responsibilities
  • Customer Service: Ensure that every customer has a positive experience by providing excellent service and resolving any issues promptly.
  • Team Leadership: Lead and motivate a team of restaurant staff to achieve high standards of quality and efficiency.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and staff training.
  • Quality Control: Ensure that all food and beverages meet the highest standards of quality and presentation.
  • Health and Safety: Maintain a safe and healthy work environment by adhering to all health and safety regulations and procedures.
Requirements
  • Experience: At least 1 year of experience in a restaurant or retail management role.
  • Leadership Skills: Proven ability to lead and motivate a team to achieve high standards of quality and efficiency.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management.
  • Problem-Solving Skills: Ability to resolve problems and issues promptly and effectively.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional development.
  • Team Environment: A dynamic and supportive team environment.


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