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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Supervisor at Booker Wholesale. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our business centre.Main ResponsibilitiesLead and manage a team of customer-focused...
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Customer Service Team Lead
1 month ago
Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Supervisor at Booker Wholesale. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our business centre.Main ResponsibilitiesLead and manage a team of customer-focused...
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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Supervisor at Booker Wholesale. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our business centre.Main ResponsibilitiesLead and manage a team of customer-focused...
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Customer Service Team Lead
4 weeks ago
Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Supervisor at Booker Wholesale. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our business centre.Main ResponsibilitiesLead and manage a team of customer-focused...
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Customer Service Team Lead
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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is a supervisory position within our customer service team, where you will be responsible for managing a team of customer-focused individuals and ensuring that they provide exceptional service to our customers.Main ResponsibilitiesEnsuring that the team complies with legal standards and company procedures at all times.Ensuring that your...
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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is a challenging and fast-paced position that will put you at the forefront of our Business Centre. As a Customer Service Supervisor, you will play a key role in managing a team of customer-focused individuals and ensuring that they comply with legal standards and company procedures at all times.Main Responsibilities Ensuring that the team...
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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling.As a Customer Service Supervisor, you will be at the forefront of our Business Centre, managing a team in excess of 40 colleagues and playing a key role within the store's management team.You will be responsible for ensuring...
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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is a challenging and fast-paced supervisory role that will give you a direct influence over the service provided to our vibrant customer base.You will be responsible for managing a team of customer-focused individuals and ensuring that they comply with legal standards and company procedures at all times.Key responsibilities...
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Customer Service Team Lead
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Haverfordwest, United Kingdom Booker Group Full timeAbout the RoleThis is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling.The Customer Service Supervisor will play a key role within the store's management team, assuming the role of Duty Manager at points throughout the week.Key Responsibilities:Ensuring that the team comply with legal standards and...
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Customer Service Team Lead
2 months ago
This is an exciting opportunity to join our team as a Customer Service Supervisor at Booker Wholesale. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our business centre.
Main Responsibilities- Lead a team of customer-focused individuals to provide excellent customer service and resolve customer issues.
- Ensure compliance with legal standards and company procedures at all times.
- Manage cash handling and minimize losses.
- Control debt and recover overdue payments from customers.
- Maintain accurate and timely payroll records.
- Engage with customers to prevent or resolve issues and improve customer satisfaction.
- Liaise with other department supervisors to monitor orders for delivery.
- Passionate about providing exceptional customer service.
- Flexible and adaptable with experience in supervising or managing a team.
- Excellent communication skills and experience in the retail trade.
At Booker, we offer a fantastic package of benefits, including a colleague card with discounts at Booker and Tesco, health and wellbeing support, and a great holiday package.
