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Service Lead
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London, Greater London, United Kingdom Nacro Full timeService LeadThis is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet...
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Service Lead
2 months ago
About the Role:
- Lead a team of staff in the operational management of services, including supervision, appraisal, performance management, and ensuring staff adhere to organizational and external policies.
- Empower staff to promote hope, empowerment, choices, control, and opportunities that enable service users to reach their full potential as individuals and community members.
- Develop and lead on GP Shared Care/Partnership Working initiatives.
- Collaborate with the Designated Safeguarding Lead to ensure practices within the team/service enable the identification of service users, children, and families at risk, and that staff are competent in delivering interventions that reduce risk.
- Support staff to improve service user outcomes through observed practice and timely, values-based feedback.
- Lead the recruitment, selection, and induction of staff.
About You:
- Hold a degree or equivalent relevant experience.
- Have knowledge and experience of developing and leading health and social care services, delivering services that evidence high performance and quality standards.
- Have significant experience of leading teams working with families where children are subject to social care intervention.
- Be knowledgeable about current legislation surrounding children, young people, and safeguarding practice.
- Able to lead, inspire, and develop a team.
- possess excellent verbal and written communication skills and be proficient in common MS Office applications (Word/Excel/Outlook).
What We Offer:
- 25 days holiday (rising by 1 day for each year's service, capped at 30 days).
- Paid 'Wellness' hour each week, a 'Wellness' hub, and an Employee Assist Programme.
- Contributory pension scheme.
- A great selection of benefits, including discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development, and progression opportunities.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description to help us understand how your skills and experiences align with the requirements of the role.