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Office Support Coordinator

2 months ago

Normanton West Yorkshire, United Kingdom Major Recruitment Huddersfield Full time

Major Recruitment Huddersfield is currently in search of a dedicated Office Support Coordinator to join our esteemed client, contributing to the efficiency of their accounts division.

The primary function of the Office Support Coordinator is to facilitate daily administrative operations that bolster the effectiveness of their respective teams, ensuring the successful execution of client projects while striving for excellence through ongoing enhancements.

This role is essential for maintaining seamless administrative processes, enhancing communication, and supporting the overall productivity of the operations team.

Key Responsibilities:

  • Exhibit meticulousness and precision in managing administrative duties, including data entry and document organization.
  • Organize and coordinate meetings with clients, which involves scheduling appointments, sending invitations, and arranging necessary logistics.
  • Provide clients with updates regarding their projects as requested by the project team, whether it involves single tasks or multiple assignments.
  • Address client concerns or issues effectively, collaborating with internal teams to devise solutions and ensure client satisfaction.
  • Occasionally serve as a point of contact for client project teams regarding routine inquiries.
  • Execute tasks as directed by Project Managers or Account Managers that pertain to the successful preparation and delivery of projects, ensuring proper briefing or training has been received.
  • Maintain comprehensive records of all stakeholder interactions, inquiries, and transactions within the System File Structure to effectively manage communication history and project documentation.
  • Answer general telephone calls and manage the main reception area in a courteous and professional manner.
  • Assist in the enforcement of company policies, procedures, and guidelines by disseminating updates to staff, distributing relevant documents, and providing compliance guidance.
  • Consult with suppliers and logistics teams to facilitate the delivery of goods or updates to stakeholders.
  • Occasionally coordinate travel arrangements for Project Managers or Account Managers, including booking transportation and accommodations while seeking cost-effective options.
  • Support the monitoring of credit and debt in collaboration with the Accounts and Project Team, ensuring accuracy in customer and invoice data.
  • Promote the values of our client, utilizing their terminology and encouraging others to do the same within the team and with broader stakeholders.
  • Demonstrate effective planning and prioritization of workload.

Qualifications:

  • Possession of an NVQ or diploma in business administration, office management, or a related discipline is advantageous.
  • Fundamental proficiency in office software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and familiarity with office hardware is essential.
  • Training or certification aimed at enhancing efficiency in administrative tasks is desirable.
  • Experience in data entry, record-keeping, and database management is preferred.

Working hours are from 08:30 to 17:00 with a one-hour lunch break, Monday to Friday.