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Customer Service Field Advisor

2 months ago


Edinburgh, Edinburgh, United Kingdom Randstad Full time
Job Title: Customer Service Field Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor in Edinburgh.

This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide excellent customer service and support to clients in a face-to-face setting
  • Drive to various locations to conduct surveys and gather feedback
  • Use a laptop and smartphone to receive, view, and input information
  • Work independently with minimal supervision and be self-disciplined and self-motivated
Requirements:
  • Valid UK driving license and owned car
  • Willingness to complete a DBS check and obtain business car insurance
  • Excellent verbal communication skills and ability to persuade reluctant respondents
Benefits:
  • 0.45p per mile
  • Meal allowance and rolled-up holiday pay

Randstad CPE values diversity and promotes equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments and additional arrangements as required. Candidates must be eligible to live and work in the UK.