Senior IT Support Specialist

4 days ago


Bristol, Bristol, United Kingdom Searchability® Full time £30,000 - £40,000
Job Description

Company Overview

Searchability is a leading MSP seeking to expand its team with a skilled IT Support Specialist. As a company, we offer a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package.

Job Summary

We are looking for an experienced IT Support Specialist to join our team. The ideal candidate will have a strong background in 2nd/3rd Line IT Support, with previous experience working in a managed service provider.

Key Responsibilities

  • Provide technical support to clients, ensuring timely and effective resolution of issues.
  • Uphold service management and quality management principles, maintaining high standards of service delivery.

Requirements

  • Strong Service Desk background, with the ability to work through tickets comfortably and at pace.
  • Technical skills including Azure, Active Directory, Office 365, Virtualisation, Windows Server, and Networking knowledge.
  • IT Support experience at minimum 2nd Line level, with industry-based IT certification.

What We Offer

As a Searchability team member, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.



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