Senior IT Support Specialist
4 days ago
Company Overview
Searchability is a leading MSP seeking to expand its team with a skilled IT Support Specialist. As a company, we offer a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package.
Job Summary
We are looking for an experienced IT Support Specialist to join our team. The ideal candidate will have a strong background in 2nd/3rd Line IT Support, with previous experience working in a managed service provider.
Key Responsibilities
- Provide technical support to clients, ensuring timely and effective resolution of issues.
- Uphold service management and quality management principles, maintaining high standards of service delivery.
Requirements
- Strong Service Desk background, with the ability to work through tickets comfortably and at pace.
- Technical skills including Azure, Active Directory, Office 365, Virtualisation, Windows Server, and Networking knowledge.
- IT Support experience at minimum 2nd Line level, with industry-based IT certification.
What We Offer
As a Searchability team member, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
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