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Cyber Liaison Officer

2 months ago


Skelmersdale, Lancashire, United Kingdom Police Digital Services Full time
About the Role

We are seeking a highly skilled and experienced Cyber Liaison Officer to join our team at the National Management Centre (NMC). As a key member of our team, you will play a critical role in supporting the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during, and after cyber-attacks.

Key Responsibilities
  • Work closely with the NMC Cyber Liaison Manager to set strategy and team work ethic.
  • Designated support and deputy for the NMC Cyber Liaison Manager.
  • Operational coordination and point of contact for the NMC Cyber Liaison Team.
  • Ensure the demands of the NMC Cyber Liaison Team are adequately resourced to meet day-to-day team objectives.
  • Monitor quality of outputs from the NMC Cyber Liaison Team in support of the NMC Cyber Liaison Manager.
  • Effective representation of the NMC Cyber Liaison Team at internal and external engagements, including briefings to senior stakeholders and leadership teams.
  • Provide thought leadership to support the NMC Cyber Liaison Manager in the continuous improvement of the NMC Cyber Liaison Team.
  • Ensure stakeholders have a clear understanding of NMC services, including how to interact with NMC services to achieve the best value.
  • Ensure all stakeholder feedback, challenges, or opportunities are accurately captured and escalated in a timely manner to the NMC Cyber Liaison Manager, to enable continuous service improvement.
  • In support of the NMC Cyber Liaison Manager, coach and support the Cyber Liaison Team to grow knowledge and skills.
Requirements
  • Excellent leadership skills with a proven track record of working in a high-performing, well-motivated team.
  • Strong communication skills, including written, verbal, and listening skills, with attention to detail when recording activity and decision-making.
  • Ability to work on own initiative, with the ability to produce high-quality work without close supervision.
  • Excellent planning and organizational skills, with the ability to focus, multi-task, and effectively manage own workload.
  • Highly skilled negotiating and problem-solving skills.
  • Understanding of different audiences and situations, with the ability to empathize and adapt communication style to suit.
  • Approachable attitude and comfortable meeting new people, building rapport, and collaborating with stakeholders at all levels.
  • Enthusiasm and motivation to further own knowledge and learn new skills.
  • Personal resilience and ability to adapt to a complex and rapidly evolving cyber environment.
  • A genuine passion for maintaining high-quality support to our stakeholders.
  • Experience of customer-facing roles and knowledge of business drivers to help operational teams deliver relevant, effective, efficient, and quality service to stakeholders.
  • Non-Police Personnel Vetting (NPPV3) and Security Check (SC Clearance) will be required for the role and must be maintained during tenure.
  • Full, valid driving license and use of a vehicle to undertake business travel, where appropriate.
What We Offer
  • 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service.
  • Flexible working hours, with core hours of 8 to 6, Monday to Friday (37hr week).
  • Excellent pension scheme and life assurance cover.
  • Remote GP, mental health, and physiotherapy appointments via video consultation.
  • Enhanced maternity and paternity pay, along with a flexible return to work.
  • One paid day off per year for volunteering.
About Us

Police Digital Service is committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian, and Minority Ethnic (BAME) candidates and people with disabilities.

We are a hybrid working organization, offering the benefits of both face-to-face team engagement and home working. Our modern office environment provides opportunities for in-person collaboration, while also allowing you to work from home two days a week.