Operations Administration Manager
3 weeks ago
Join our team at Adore Recruitment Ltd as we seek a dedicated Operations Administration Manager. This role is ideal for individuals with prior office experience who are adept at handling administrative responsibilities.
Order Management:
Efficiently manage order processing and resolve any discrepancies in a timely manner, collaborating with Account Managers and warehouse personnel to ensure smooth operations.
- Act as the primary contact for all general inquiries, providing prompt and accurate responses.
Effective Communication:
Keep clients informed about their orders, including collection and delivery information. Monitor and track all shipments daily, promptly reporting any issues or delays to Account Managers and clients.
Administrative Duties:
- Regularly update and verify commodity and measurement codes to maintain data integrity.
- Oversee inventory management for internal supplies such as PPE, pallets, utilities, and stationery.
- Proficient in computer applications, including the Microsoft Office Suite (Word, Excel, and PowerPoint).
- Demonstrated experience in addressing customer inquiries via email and phone.
- Experience in order processing is preferred.
- Ability to quickly adapt to new CRM systems.
Benefits:
- 25 days of annual leave plus public holidays and a day off for your birthday.
- Annual discretionary company bonus.
- 5% pension contribution.
- Opportunities for internal promotions.
- Engaging company events throughout the year.
- Modern office environment with an on-site gym in development.
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