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Meetings & Events Coordinator

2 months ago

Southampton, Southampton, United Kingdom Leonardo Royal Hotel Southampton Grand Harbour Full time

**About the Role**

As a Meetings & Events Executive at Leonardo Royal Hotel Southampton Grand Harbour, you will be responsible for delivering exceptional customer service and ensuring that all Meetings & Events customer enquiries are dealt with efficiently.

**Key Responsibilities**

  • Develop and implement proposals for all Meetings & Events enquiries in line with customer requests
  • Build and maintain strong relationships with clients to increase enquiries and business opportunities
  • Work closely with operational teams across the hotel to ensure seamless execution of events
  • Collaborate with clients to gather feedback and improve services
  • Produce contracts and issue invoices to customers
  • Provide exceptional customer service and ensure high levels of customer satisfaction

**What We Offer**

  • A competitive salary and benefits package
  • Ongoing job-related training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading hotel group

**Requirements**

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to build and maintain strong relationships with clients
  • Knowledge of Meetings & Events industry