Meetings and Events Coordinator

1 month ago


Southampton, Southampton, United Kingdom Leonardo Royal Hotel Southampton Grand Harbour Full time

About the Role

We are seeking a highly motivated and organized Meetings and Events Team Member to join our vibrant team at Leonardo Royal Hotel Southampton Grand Harbour. As a key member of our M&E department, you will be responsible for setting up, refreshing, and clearing rooms to the highest standards, ensuring all guests have a first-class experience with us.

Key Responsibilities

  • Provide exceptional customer service to guests and clients, ensuring their needs are met and exceeded.
  • Work closely with the events team to coordinate and execute events, conferences, and meetings.
  • Set up, refresh, and clear rooms to the highest standards, paying attention to detail and ensuring a seamless experience for guests.
  • Collaborate with colleagues to achieve departmental KPIs and contribute to a positive and productive team environment.
  • Develop and maintain a thorough knowledge of the hotel's facilities, services, and amenities to provide guests with accurate information and recommendations.

What We Offer

As a Meetings and Events Team Member, you will enjoy a range of benefits, including:

  • Special rates on Leonardo Hotel rooms across the UK & Europe.
  • Company-wide recognition scheme, with opportunities to earn vouchers and rewards.
  • Meals on duty and a talent referral scheme.
  • Ongoing job-related training programs and clear paths for progression.
  • Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and clients.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • A positive and proactive attitude, with a willingness to learn and adapt to new situations.
  • Basic knowledge of audio-visual equipment and event setup (desirable).

Why Choose Us?

At Leonardo Royal Hotel Southampton Grand Harbour, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a Meetings and Events Team Member, you will be part of a dynamic and supportive team, with opportunities to develop your skills and progress your career in a fast-paced and exciting industry.



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