Housing Support Officer

3 weeks ago


Slough, United Kingdom Service Care Solutions Full time
Housing Support Officer
Location: Slough
Type: Temporary
Hours: Full Time


We are looking for a committed and experienced Housing Support Officer to become part of a dedicated team in Slough on a full-time temporary basis.

The Housing Support Officer will play a crucial role in delivering services across supported accommodation for individuals experiencing homelessness, working both from the office and various hostels.

Requirements:

- Proven experience in a comparable position within the social housing sector or tenancy support
- Comprehensive understanding of relevant laws and current challenges in the housing industry, particularly regarding homelessness
- Exceptional communication abilities, both written and verbal, with the capacity to convey complex information clearly and understandably
- Strong organizational capabilities, enabling effective task prioritization, workload management, and deadline adherence
- A valid UK Driving Licence and access to a personal vehicle

Role Responsibilities:

- Manage a caseload of approximately 30 clients who have been placed in housing, providing essential support to help them maintain their tenancies and prevent a return to homelessness
- Conduct home visits to identify and address issues promptly
- Refer clients to additional support services as needed

Work collaboratively within the Landlord Services Team, supporting colleagues, fostering a culture of mutual respect, and contributing to a motivated and empowered team environment.
- Take responsibility for tenancy and estate management in designated housing areas, ensuring compliance with tenancy conditions and addressing any breaches appropriately.
- Participate in the evaluation of tenancy and estate management strategies, policies, and procedures, contributing to the development and execution of team objectives.
- Ensure adherence to legal, statutory, and organizational standards governing service delivery, including maintaining accurate housing records and managing information securely.
- Build and maintain professional relationships with colleagues and key partners.

Liaise with external organizations, including local authorities and support agencies, to ensure effective service delivery.

If you meet the above criteria and are interested in this opportunity, we encourage you to submit your CV for consideration.



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