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Customer Service Representative
2 months ago
Bucks & Berks Recruitment PLC is seeking a highly motivated and organized individual to join our team as a Customer Services Executive. This is a fantastic opportunity to work with a world-leading organization in their field, providing exceptional customer service and support.
Key Responsibilities:- Provide professional and effective customer service, responding to queries and resolving issues in a timely manner.
- Process orders and manage customer stock, ensuring accurate and efficient handling of transactions.
- Verify web transactions and issue recollection references as required.
- Manage customer information files, updating records as necessary.
- Chase outstanding orders and communicate with customers regarding short loading at the depot.
- Process returns and issue reports as needed.
- Previous customer service and/or administrative experience.
- Strong IT skills in MS Office, with proficiency in Excel.
- Organized, proactive, and able to multitask, with excellent attention to detail.
- Able to think critically and work independently.
- Excellent benefits package, including 25 days holiday, pension, and healthcare.
- Company share scheme and opportunities for professional growth and development.
Bucks & Berks Recruitment PLC is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from a wide range of backgrounds and encourage suitably qualified candidates to apply.
