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Credit Control Manager

2 months ago

Midlothian, United Kingdom Pertemps Scotland Full time
Job Title: Credit Control Manager

We are seeking an experienced Credit Control Manager to join our team at Pertemps Scotland. As a key member of our finance team, you will be responsible for ensuring the timely and effective collection of debt, while maintaining excellent customer service and relationships with clients.

Key Responsibilities:
  • Manage a portfolio of accounts to ensure timely and effective collection of debt.
  • Develop and implement processes and procedures to improve efficiencies and customer experience.
  • Ensure compliance with internal controls and review processes on a regular basis.
  • Develop and implement training programs for team members to enhance their skills and knowledge.
  • Drive the team to strive for excellence in quality and output.
  • Establish and maintain relationships with clients' finance teams to drive efficient and timely cash collection.
  • Monitor and chase overdue debtor balances in line with Credit Control Procedures and workflows.
  • Issue fees and receipts to clients at month-end and upon completion of property sales.
  • Take card payments via online portal.
  • Maintain and monitor the Credit Control inbox daily, escalating as required.
  • Ensure the highest standards of quality and accuracy for input into systems.
Requirements:
  • Credit control experience within the legal sector is desirable, but not essential.
  • Previous experience managing or supervising a team.
  • Excellent Excel skills, with the ability to produce pivot tables, vlookups, and other formulated data.
  • Ability to work in a fast-paced environment and under own initiative.
  • Team player with strong relations with clients and colleagues.
  • Positive attitude and good attention to detail.

Pertemps acts as both an employment business and an employment agency. If you are interested in this role, please apply through the link below.