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Customer Service Representative

2 months ago

Wetherby, Leeds, United Kingdom pyramid8 Full time
About the Role

We are seeking a highly skilled and motivated Customer Care Representative to join our team at Pyramid8. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling renewals, new business, and mid-term adjustments, as well as dealing with customer queries and claims.

Key Responsibilities
  • Handling Renewals, New Business, and Mid-Term Adjustments
  • Quotations and Client Liaison
  • Dealing with Customer Queries and Claims
  • Administration and Documentation
  • Ensuring Information is Updated on In-House Systems
Requirements

We are looking for a friendly and positive individual with strong attention to detail, who can use their own initiative and prioritize tasks effectively. You will have excellent communication skills, both written and verbal, and be able to work well in a team environment.

Our ideal candidate will have a strong work ethic, be loyal, honest, and dedicated, with a "can-do" attitude and a willingness to learn and grow with our company.

About Pyramid8

Pyramid8 is a specialist business in Boston Spa, with a small team of friendly and professional staff. We offer a supportive and dynamic work environment, with opportunities for growth and development.

We are committed to providing excellent customer service and building strong relationships with our clients. If you are a motivated and enthusiastic individual who is looking for a long-term role, we would love to hear from you.