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Weekend Receptionist
2 months ago
Weekend Receptionist Role
About the Job:
We are seeking a highly skilled and enthusiastic Weekend Receptionist to join our team at Audi in Lincoln. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our visitors and ensuring that all incoming telephone calls are handled promptly and professionally.
Key Responsibilities:
- Deliver outstanding customer service, ensuring that all visitors receive a warm and welcoming experience.
- Answer and direct telephone calls in a timely and efficient manner, adhering to company and brand standards.
- Utilize our email and database system to record and distribute messages accurately and promptly.
- Provide refreshments and assistance to customers and visitors, ensuring their comfort and satisfaction.
- Monitor and analyze switchboard and outgoing calls to provide detailed information on enquiry levels.
Requirements:
- Excellent communication skills, with the ability to communicate clearly and unambiguously with customers and colleagues.
- Excellent telephone manner, with the ability to build rapport and inspire confidence in customers.
- Impeccable personal presentation and a customer-centric approach.
- A passionate and proactive approach to delivering exceptional service.
What We Offer:
- A highly competitive salary dependent on experience.
- A life assurance plan and company pension subject to terms and conditions.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service.
- Flexible and hybrid working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programs.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates.
- Long service reward and Loyalty incentives.
About JCT600:
At JCT600, we're committed to being the best, not the biggest. We strive to deliver exceptional customer experiences and provide our colleagues with the best possible opportunities for growth and success. We believe in embracing our differences and creating a welcoming and inclusive work environment. Join us and become part of the JCT600 family, where everyone's voice matters and we celebrate each person's journey.
We're an equal opportunities employer, committed to supporting diversity and inclusion for all colleagues and candidates. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional service.
