Senior Mortgage Recovery Specialist
1 week ago
About the Role:
Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.
Key Responsibilities:
- Provide expert financial guidance to customers facing mortgage repayment challenges
- Work closely with customers to understand their financial situations and develop personalized plans to resolve mortgage arrears
- Collaborate with internal stakeholders to ensure effective communication and resolution of mortgage-related issues
- Stay up-to-date with industry developments and regulatory requirements to provide the highest level of service to customers
Requirements:
- Proven experience in mortgage collection or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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