Mortgage Recovery Specialist
6 days ago
Our client, a leading financial services corporation, is seeking a Mortgage Collections Officer to join their team. As a Mortgage Collections Officer, you will be responsible for managing mortgage arrears and ensuring compliance with statutory and regulatory requirements.
Key Responsibilities:- Customer Engagement: Discuss with customers how and why their account is in arrears, identifying root causes and future barriers, while ensuring dialogue is in keeping with the company's treating customers fairly principles.
- Financial Support: Effectively undertake all aspects of Financial Support in the end-to-end arrears management journey.
- Compliance: Ensure compliance with all statutory and regulatory requirements for mortgage arrears, with a priority on achieving fair customer outcomes.
- Team Development: Act as a coach and role model, supporting the development of less experienced team members.
- Personal Development: Carry out personal development to keep your own skills up to date.
- Departmental Performance: Support achievement of departmental SLA's and refer any issues/concerns on a timely basis.
- Risk Management: Ensure that you fully understand and comply with the organisation's Risk Management Policies as they relate to your area of responsibility, and demonstrate in your day-to-day work that you put customers at the heart of everything you do.
- Data Governance: Ensure that you fully understand and comply with the organisation's Data Governance Policies as they relate to your area of responsibility, and demonstrate in your day-to-day work that you treat data as an important corporate asset which must be protected and managed.
- Financial Support Environment: Recent experience working within a Financial Support environment in a secured lending/mortgage services focusing on buy to let / residential mortgages is essential.
- Complex Financial Support: Previous experience of undertaking complex financial support, litigation and receivership activities, including holding and using your own delegated authority to support customers is essential.
- Mortgage Collection Life-Cycle: Proven capabilities in the full mortgage collection life-cycle is a must.
- Debt Management Certification: Accreditation via any applicable Debt Management certification or Apprenticeship is desirable but not essential.
- MI Collation and Output Production: Previous experience of MI collation and output production is desirable.
- Coaching and Mentoring: Previous experience of coaching and mentoring is desirable.
- Microsoft Skills: Intermediate skills in respect of Microsoft Word and Excel are essential.
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Mortgage Recovery Officer
7 days ago
Chatham, Kent, United Kingdom Intec Select Full time £35 - £180Job DescriptionMortgage Collections Recoveries Officer - Inside IR 35 - £180 PDOur trusted partner, a FTSE 250 financial services corporation, is hiring a mortgage collections recovery officer with direct experience in end-to-end mortgage collections covering buy-to-let and residential products within the banking domain. To be successful, you must have...
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Mortgage Recovery Officer
1 week ago
Chatham, Kent, United Kingdom Intec Select Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Recovery Officer to join our team at Intec Select. As a key member of our financial support team, you will be responsible for managing mortgage arrears and ensuring fair customer outcomes.Key Responsibilities:Conduct thorough investigations into customer accounts to identify root causes of...
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Mortgage Recovery Officer
6 days ago
Chatham, Kent, United Kingdom Intec Select Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Recovery Officer to join our team at Intec Select. As a key member of our financial support team, you will be responsible for managing mortgage arrears and ensuring fair customer outcomes.Key Responsibilities:Conduct thorough investigations into customer accounts to identify root causes of...
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Senior Mortgage Recovery Specialist
6 days ago
Chatham, Kent, United Kingdom Merje Full timeAbout the Role:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Provide expert financial guidance to customers...
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Senior Mortgage Recovery Specialist
1 week ago
Chatham, Kent, United Kingdom Merje Full timeAbout the Role:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Provide expert financial guidance to customers...
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Mortgage Recovery Officer
6 days ago
Chatham, Kent, United Kingdom Intec Select Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Recovery Officer to join our team at Intec Select. As a key member of our financial support team, you will be responsible for managing mortgage arrears and ensuring fair customer outcomes.Key Responsibilities:Arrears Management: Discuss with customers how and why their account is in arrears,...
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Mortgage Recovery Officer
1 week ago
Chatham, Kent, United Kingdom Intec Select Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Recovery Officer to join our team at Intec Select. As a key member of our financial support team, you will be responsible for managing mortgage arrears and ensuring fair customer outcomes.Key Responsibilities:Arrears Management: Discuss with customers how and why their account is in arrears,...
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Senior Mortgage Recovery Specialist
7 days ago
Chatham, Kent, United Kingdom Merje Full timeJob Summary:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a key member of our financial support team, you will be responsible for providing specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Manage a portfolio of...
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Mortgage Recovery Specialist
1 week ago
Chatham, Kent, United Kingdom IntecSelect Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Officer to join our team at IntecSelect. As a Mortgage Collections Officer, you will be responsible for managing mortgage arrears and providing financial support to clients.Key Responsibilities:Arrears Management: Through effective questioning and listening skills, discuss with customers how...
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Mortgage Collections Specialist
4 days ago
Chatham, Kent, United Kingdom Intec Select Full time £35 - £180Job OpportunityMortgage Collections Recoveries OfficerInside IR 35 - £180 PDIntec Select is seeking a skilled Mortgage Collections Recoveries Officer to join our team. As a trusted partner to a FTSE 250 financial services corporation, we are hiring a professional with direct experience in end-to-end mortgage collections covering buy to let and residential...
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Mortgage Collections Specialist
4 days ago
Chatham, Kent, United Kingdom Intec Select Full time £35 - £180Job OpportunityMortgage Collections Recoveries OfficerInside IR 35 - £180 PDIntec Select is seeking a skilled Mortgage Collections Recoveries Officer to join our team. As a trusted partner to a FTSE 250 financial services corporation, we are hiring a professional with direct experience in end-to-end mortgage collections covering buy to let and residential...
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Experienced Mortgage Collections Specialist
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Chatham, Kent, United Kingdom Merje Full timePosition: Senior Mortgage Collection AgentCompensation: £30,000 - £40,000Work Arrangement: Wolverhampton, with options for hybrid and flexible workingRole Overview: This role involves providing expert financial assistance to clients facing challenges with mortgage repayments and arrears. The ideal candidate will possess a deep understanding of mortgage...
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Experienced Mortgage Collections Specialist
6 days ago
Chatham, Kent, United Kingdom Merje Full timePosition: Senior Mortgage Collection AgentCompensation: £30,000 - £40,000Work Arrangement: Wolverhampton, with options for hybrid and flexible workingRole Overview: This role involves providing expert financial assistance to clients facing challenges with mortgage repayments and arrears. The ideal candidate will possess a deep understanding of mortgage...
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Mortgage Underwriting Specialist
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Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThis exciting opportunity is ideal for individuals with a background in mortgage administration or property sales progression. As a specialist mortgage lender dedicated to excellence and diversity, OSB Group is seeking a skilled professional to join our dynamic team.Key ResponsibilitiesDeliver high-quality customer service to internal and...
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Mortgage Underwriting Specialist
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Chatham, Kent, United Kingdom OSB Group Full timeAbout the RoleThis exciting opportunity is ideal for individuals with a background in mortgage administration or property sales progression. As a specialist mortgage lender dedicated to excellence and diversity, OSB Group is seeking a skilled professional to join our dynamic team.Key ResponsibilitiesDeliver high-quality customer service to internal and...
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Mortgage Collections Specialist
6 days ago
Chatham, Kent, United Kingdom Intec Select Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Specialist to join our team at Intec Select. As a key member of our collections team, you will be responsible for managing mortgage arrears and ensuring fair customer outcomes.Key Responsibilities:Arrears Management: Discuss with customers how and why their account is in arrears, identifying...
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Mortgage Collections Specialist
5 days ago
Chatham, Kent, United Kingdom Intec Select Full timeJob Summary:We are seeking a highly skilled Mortgage Collections Specialist to join our team at Intec Select. As a key member of our collections team, you will be responsible for managing mortgage arrears and ensuring fair customer outcomes.Key Responsibilities:Arrears Management: Discuss with customers how and why their account is in arrears, identifying...
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Senior Mortgage Collection Specialist
6 days ago
Chatham, Kent, United Kingdom Merje Full timeJob OverviewMerje is seeking a highly skilled Senior Mortgage Collection Agent to join our team in providing exceptional financial support to customers experiencing difficulties with mortgage repayments.Key Responsibilities:Manage a portfolio of complex and high-risk mortgage cases to provide specialist financial support to customers.Develop and implement...
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Chatham, Kent, United Kingdom Merje Full timeAbout the Role:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Provide expert financial guidance to customers...
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Chatham, Kent, United Kingdom Merje Full timeAbout the Role:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Provide expert financial guidance to customers...