Event Coordination Specialist
3 weeks ago
Join a Leading Hospitality Team
At Aimbridge Hospitality, we pride ourselves on being recognized as the world's #1 best workplace by Great Place to Work & Fortune. Our commitment to fostering a culture of inclusivity, positivity, and shared goals unites our diverse teams in delivering exceptional service.
Your Role as an Event Coordination Specialist
As an Event Coordination Specialist, you will play a pivotal role in managing and executing all group and tour-related activities within our establishment. Acting as a representative of our hotel, you will possess in-depth knowledge of our amenities and services, enabling you to provide tailored advice to our guests based on their unique requirements.
Key Responsibilities:
- Handle and process inquiries through various channels, ensuring timely and efficient responses to all guests.
- Collaborate with team members and coordinate with other departments to ensure all leads are pursued and targets are achieved.
- Maintain a high standard of customer service, ensuring guest satisfaction and loyalty.
What We Are Looking For:
- Experience in Front Office or Events Management is preferred, but a willingness to learn is essential.
- Familiarity with Property Management Systems (PMS) or Customer Relationship Management (CRM) tools is beneficial; training will be provided.
- Exceptional communication, organizational, and time management skills.
- A collaborative spirit and the ability to thrive in a team-oriented environment.
Join Us
At Aimbridge, we believe that personality is paramount. We are looking for individuals who bring enthusiasm and a genuine passion for hospitality to our team.
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