Identity Manager

4 days ago

Hatfield, Hertfordshire, United Kingdom Computacenter Full time

Job Title: Identity Manager

Job Summary:

The Identity Manager role is a critical position within Computacenter, responsible for the day-to-day operation of the identity management service. This service ensures that all users, including staff, contractors, partners, and customers, can be and have been correctly authenticated into the corporate or partner networks. The successful candidate will have a proven track record of service delivery and team leadership, with a firm understanding of the principles of identity management.

Key Responsibilities:

  • Lead the delivery of the operational service to provide an Identity Lifecycle service to the business, covering internal, external, guest, and partner accounts.
  • Owning the identity security controls, including Conditional Access Policies, Multi-Factor Authentication, Passwordless, and Biometric Authentication technologies.
  • Liaising with Access Management teams to provide a complete IAM service.
  • Providing subject matter expertise on identity framework integration, including the use of Enterprise Application registration in EntraID for SSO and automated provisioning.
  • Supporting the design of enterprise solutions to resolve complex problems.
  • Onboarding solutions into existing IAM designs and plans.
  • Agreeing work packages to be delivered by the team.
  • Meeting regulatory obligations by supporting ISO 27001 internal and external audits, Cyber Essentials Plus (CE+) compliance, customer audits, and presales questionnaires.
  • Line management of the team, performing one-to-ones and annual reviews, managing workload, performance management.
  • Managing stakeholder expectations by meeting regularly with the line manager to discuss individual and team performances and workloads.
  • Generating and delivering reports and presentations to convey ideas, risks, and opportunities, best practices, or status.
  • Meeting with internal and external stakeholders to coordinate work, gain or provide support, work collaboratively.
  • Maintaining systems and solutions by being accountable for the Identity Provider (IdP) systems and supporting applications and solutions.
  • Managing change and maintenance of IdPs and supporting systems.
  • Ensuring an adequate BCP/DR solution is in place for the IdPs.

Requirements:

  • Relevant experience in an IT Identity Management position.
  • Team leadership experience.
  • Technical certifications in Microsoft technologies (AZ500, SC300, etc.).
  • Proven track record of work experience in a challenging commercial environment.
  • Good working knowledge of relevant functional systems (EntraID, Active Directory).
  • Experience in dealing with and influencing multi-tier management.
  • Experience of developing best practice policies and procedures for functional areas.
  • Highly motivated in self-learning and maintaining industry best practice awareness.
  • People Management experience/Training.
  • Managing a results-orientated operation.
  • Hold SC Clearance or able to obtain.

Desirable:

  • Fully qualified in relevant professional qualification (CISM, CISSP, etc.).
  • Knowledge of information assurance standards and frameworks including CIS, NIST, ISO 27001, Cyber Essentials/Essentials Plus, GDPR.
  • Good presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written).
  • Good organisational and time management skills.
  • Competent user of ServiceNow.
  • Member of a professional body (CIISec, BCS, etc).
  • Hold DV Clearance or able to obtain.

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