Ticketing and Trade Sales Professional
1 month ago
We are seeking a highly skilled and experienced Ticketing and Trade Sales Manager to join our team at The Lost Estate. As a key member of our sales team, you will play a crucial role in driving trade, group, and corporate sales, and proactively managing key trade relationships.
Key Responsibilities:
\t- Develop and implement contracts for third-party and travel trade sellers, establishing and maintaining positive commercial relationships to increase revenue.
\t - Target companies and organizations to increase group sales, responsible for driving group sales direct to consumer and managing this process end to end.
\t - Deputize when required for the Head of Sales and Ticketing.
\t - Strategize new ticketing opportunities and partnerships for TLE.
\t - Assist in the management of guest retention and growth, including database management, superfan growth, and complaint resolution.
\t - Compile and distribute weekly sales reports and assist with data tasks when required.
\t - Complete venue and sales capacity management.
\t - Actively seek out new opportunities and spot gaps in the current operation where more income can be generated.
\t - Liaise between departments to support guest requests and changes.
\t - Manage all aspects of group and corporate bookings.
\t - Assist with ticket system builds, including event builds, discount codes, and others as and when required.
\t - Assist with staff scheduling when required.
\t - Assist with daily and weekly ticketing team tasks, including responding to queries over the phone and via email as required.
Requirements:
\t- Hands-on approach to sales with experience of achieving targets.
\t - Current networks of commercial relationships - you come with a 'black book.'
\t - Skilled in monitoring finances for the development of concise reporting and sales projections.
\t - Ability to communicate and work effectively across teams and with a variety of people internally and externally.
\t - Effective sales and relationship building skills.
\t - Managing processes, including the configuration of events, installing updates, designing new reports, fixing technical problems, and liaising with the system provider and other suppliers.
\t - Flexibility to work evenings, weekends, and holidays as required.
\t - Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
\t - Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
\t - Commercial mindset.
\t - Ability to perform well under pressure and great problem-solving skills.
\t - Adaptable to change and possess a willingness to embrace innovative ideas and new processes.
Desirable:
\t- Previous experience with Klaviyo or other marketing automation platform.
\t - Previous experience with Line-Up or ticketing and database systems.
The Lost Estate is an extraordinary, diverse team of talents, working together to define a new genre of live-experience entertainment. If you are a highly motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.
Thank you for considering this role at The Lost Estate. We look forward to hearing from you.
Best regards,
[Your Name]
[Your Title]
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