Employee Relations Manager
2 months ago
We are seeking an experienced Employee Relations Manager to join our People team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our HR function, you will play a critical role in driving employee relations and providing expert advice to managers and staff across the Trust.
Key Responsibilities- Employee Relations Casework
- Support and develop an effective specialist advisory service across the range of employee relations matters, ensuring the provision of professional, expert, and technical guidance and support in line with policies and procedures.
- Facilitate and lead on complex employee relations cases, advising managers on best practice, ensuring that advice given complies with good employment practice, employment legislation, and Trust-wide standards.
- Promoting and utilizing Agreed Outcomes to resolve formal cases quickly and effectively.
- To support the Head of ER to put in place systems for the effective management of Employment Tribunal claims and requests for employee relations-related information, including Freedom of Information Requests.
- Team Management
- Responsible for the line management of the Senior/Employee Relations Advisors.
- Manage and develop the performance and capability of the ER Advisors, including setting performance standards, promoting regular feedback, and carrying out annual PDRs.
- Hold responsibility for undertaking sickness absence monitoring, return to work interviews, approval of annual leave in line with the Trust's policies and procedures.
- Responsible for overseeing the workload of the ER Advisors and allocating new casework appropriately.
- Service Development
- To implement and champion the Trust's approach to resolution-based outcomes, including supporting managers through the use of coaching, confident conversations, and mediation.
- To support the implementation of the Trust's mediation program and to oversee the service delivery.
- Oversee the development of documentation for managers and employees in supporting the creation and application of ER policy and process, such as policies, process maps, template letters, FAQs, guidance notes, etc., ensuring alignment of policy and practice.
- Design, develop, and implement structured training sessions for line managers, providing training on Employee Relations policies and procedures.
- MHPS Casework, Reporting, and Governance
- To provide specialist advice and support on the MHPS process for medical staff.
- To ensure that the MHPS case tracker is updated weekly or as required.
- To lead on the production of all monthly ER reports, ensuring that data is up to date and accurate.
- To support the Head of ER to ensure compliance with ER audits and that action plans are in place and completed.
- To maintain and update the HR policy tracker and ensure that HR policies are updated by nominated representatives in the department.
Education and Qualifications
- A degree plus CIPD qualification (level 7) or extensive experience in a senior employee relations role.
- Educated to post-graduate level or extensive experience in an HR Manager or senior HR Advisor role.
- Formal training in a relevant topic such as coaching, mediation, or employment law.
Experience
- Significant demonstrable experience of advising a range of stakeholders on a broad range of ER issues, balancing legal compliance with business need and developing practical value-adding solutions.
- Experience of managing multiple complex ER cases from a strategic perspective.
- Experience managing staff.
- Experience in the design, delivery, and evaluation of training programs.
- Evidence of having a positive impact on an organization, achieved through excellent influencing skills.
Desirable
- Training/supervisory experience.
- Experience of TUPE or major organizational change.
- Experience working with MHPS.
Skills and Knowledge
- Excellent demonstrable knowledge of current employment legislation and best practice in ER policies, principles, and procedures.
- Excellent written and verbal communication skills, engaging effectively with a range of internal and external stakeholders at all levels.
- Ability to manage competing priorities and deliver multiple concurrent activities within agreed deadlines and to agreed standards with consistent attention to detail.
- Strong analytical skills, able to analyze information effectively, identifying the causes of problems and proposing realistic and practical solutions to address them based on knowledge and understanding of an organization and its operating environment.
- Ability to plan, prioritize, communicate, and deliver against personal and team objectives and work plans.
- Ability to develop strong relationships and coach, challenge, and influence to ensure effective ER solutions, balancing risk and commerciality and resolve conflict where necessary.
- Exceptional listening and questioning skills that enable empower and get to the heart of the issue.
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Employee Relations Manager
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob Title: Employee Relations ManagerJob Summary:Chelsea and Westminster Hospital NHS Foundation Trust is seeking an experienced Employee Relations Manager to join our People team. As an Employee Relations Manager, you will be responsible for providing expert advice and guidance on employee relations matters, including disciplinary procedures, grievances,...
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Employee Relations Manager
3 weeks ago
London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob Title: Employee Relations ManagerJob Summary:Chelsea and Westminster Hospital NHS Foundation Trust is seeking an experienced Employee Relations Manager to join our People team. As an Employee Relations Manager, you will be responsible for providing expert advice and guidance on employee relations matters, including disciplinary procedures, grievances,...
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob SummaryAre you a seasoned HR professional looking to take on a challenging role in employee relations? We are seeking an experienced Employee Relations Manager to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our People team, you will play a critical role in driving change and improving the experience of our...
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob SummaryAre you a seasoned HR professional looking to take on a challenging role in employee relations? We are seeking an experienced Employee Relations Manager to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our People team, you will play a critical role in driving change and improving the experience of our...
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob SummaryAre you a seasoned HR professional looking to take on a challenging role in employee relations? We are seeking an experienced Employee Relations Manager to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our People team, you will play a critical role in driving change and improving the experience of our...
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob SummaryAre you a seasoned HR professional looking to take on a challenging role in employee relations? We are seeking an experienced Employee Relations Manager to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our People team, you will play a critical role in driving change and improving the experience of our...
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob SummaryAre you a seasoned HR professional looking to take on a challenging role in employee relations? We are seeking an experienced Employee Relations Manager to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our People team, you will play a critical role in driving change and improving the experience of our...
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London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob SummaryAre you a seasoned HR professional looking to take on a challenging role in employee relations? We are seeking an experienced Employee Relations Manager to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our People team, you will play a critical role in driving change and improving the experience of our...
