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Logistics Operations Manager

2 months ago

Hartlepool County Durham, United Kingdom Natara Global Full time
About Natara Global

We're a leading global independent manufacturer of natural extracts and aroma chemicals, committed to responsibly crafting experiences that make the world taste and smell better.

Job Summary

As the Logistics Team Lead, you will provide day-to-day leadership of the Shipping department, ensuring a prompt and efficient shipping service for the company in compliance with all transportation regulations.

Key Responsibilities
  • Provide advice and direction to the team to ensure a seamless shipping experience.
  • Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes, and procedures to enhance operational performance.
  • Plan, manage, and evaluate logistics operations, liaising with internal stakeholders, suppliers, logistics providers, transportation companies, and customers.
  • Create and implement best practice logistics principles, policies, and processes for the HPL & TSS sites to improve operational and financial performance.
  • Resolve problems concerning transportation, logistics systems, imports, exports, or customer issues.
  • Review the impact of logistics changes, such as routing, shipping modes, product volumes, or carriers, and report results to others.
  • Maintain sufficient cover for the Shipping team at the HPL site.
  • Ensure freight quotes are responded to within 48 hours.
  • Monitor quality, quantity, delivery times, and transport costs.
  • Support Procurement in selecting carriers and monitoring service against performance criteria.
  • Support the implementation of new ERP for the shipping department.
  • Ensure carrier compliance with company policies or procedures for product transit or delivery.
  • Be responsible for the health and safety of the shipping department.
Requirements
  • Be comfortable managing, coaching, and developing a high-performing team that meets agreed objectives and delivers best practice results, added value, and continuous improvements.
  • Have experience of setting departmental objectives/KPIs, reviewing, and assessing ongoing performance of direct reports.
  • Be Dangerous Goods trained in Air (IATA ICAO), Sea (IMDG), Road (ADR).