Administrative Support Specialist

2 months ago

Great Yarmouth, Norfolk, United Kingdom CLARKSON PLC Full time
Job Summary

The Administration Apprentice will play a pivotal role in supporting the team in carrying out daily office operations to ensure the smooth functioning of the office. This role would suit someone who is self-motivated, highly organized, and proactive, who enjoys being a valued member of the team.

Key Responsibilities
  • Customer Service
    • Respond to customer inquiries with a courteous and professional demeanor, ensuring accurate information is provided and follow-up actions are taken.
    • Transfer calls and take accurate messages, ensuring timely communication with relevant team members.
  • Administrative Support
    • Assist with data entry, filing, and scanning of documents to maintain accurate and up-to-date records.
    • Prepare and distribute reports as required, ensuring timely and accurate information is provided.
  • Logistics and Procurement
    • Arrange vehicle servicing, maintenance, and repairs, including insurance claims, to ensure company vehicles are operational and compliant with regulations.
    • Order stationery and supplies, ensuring timely delivery and adequate stock levels.
  • Additional Duties
    • Perform other administrative tasks as required to support the team and meet business needs.
Requirements
  • Drive and Self-Motivation
    • Demonstrate a strong desire to succeed, deliver excellence, and make positive contributions to the team.
  • Relationship Building
    • Develop excellent interpersonal skills to build rapport with colleagues, customers, and stakeholders.
  • Collaboration
    • Work effectively with diverse teams to share information, develop skills, and deliver results.
  • Resilience
    • Demonstrate the ability to persist and adapt in a fast-paced environment.
  • Problem-Solving
    • Apply smart problem-solving and analytical skills to resolve issues and improve processes.
  • Professional Integrity
    • UpHold company values and maintain a high level of professionalism in all interactions.
Requirements and Qualifications
  • Previous Experience
    • Previous office administration or work experience is advantageous.
  • Communication Skills
    • Excellent verbal and written communication skills.
  • Organizational Skills
    • Self-motivated and highly organized, with the ability to multitask and work to tight deadlines.
  • Attention to Detail
    • High focus on accuracy and attention to detail.
  • Initiative
    • Proactive and able to use initiative to improve processes and deliver results.
  • Teamwork
    • Team player with a flexible approach.
  • Technical Skills
    • Good MS Office skills, including Outlook, Word, and Excel.

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