Lead and Manage a Team of VIP Hosts
1 week ago
We are seeking a highly motivated and experienced VIP Team Leader to join our team at Chessington World of Adventures Resort. As a VIP Team Leader, you will be responsible for leading and managing a team of VIP hosts to deliver sales targets and drive VIP standards through induction and regular training.
Key Responsibilities:
- Lead and manage a team of VIP hosts to deliver sales targets and drive VIP standards
- Manage customer excellence and assist with new product development and implementation
- Act as VIP Duty Manager to represent the department across the resort and ensure smooth operations
- Provide administrative support to meet the needs of the department
- Assist with department recruitment
Requirements:
- Positive attitude and ability to work in a fast-paced environment
- Ability to deliver a high-quality experience to our guests
- Full UK driving license (preferred)
- Age 18 or over
Benefits:
- Competitive hourly salary
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
- Ongoing training and development opportunities
About Us:
At Chessington World of Adventures Resort, we strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. We welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too.
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