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Patient Care Coordinator

2 months ago


London, Greater London, United Kingdom Suttons Wharf Health Centre Full time
Job Description

Suttons Wharf Health Centre is seeking a highly skilled and dedicated individual to fill the role of Adult Care Services Manager.

Key Responsibilities:
  • Maintaining Patient Lists: Ensure the accuracy and effectiveness of patient lists, including those for specific conditions, screening programs, and vaccination schedules.
  • Calling and Recalling Patients: Coordinate patient appointments, follow-ups, and recalls for screening and vaccinations, and other conditions, ensuring timely follow-up and intervention.
  • Care Planning: Collaborate with the healthcare team to develop and manage personalized care plans for patients, particularly those with complex needs or long-term conditions.
  • Patient Coordination: Act as a primary point of contact for patients, providing comprehensive information and support throughout their care journey.
  • Multi-disciplinary Team (MDT) Meetings: Organize and attend MDT meetings as needed, ensuring all relevant information is available and actions are documented and followed up.
  • Administrative Support: Provide comprehensive administrative support to the clinical team, including maintaining patient records, updating care plans, and managing correspondence.
  • Patient Advocacy: Advocate for patients, ensuring their needs and preferences are understood and respected.
  • Data Management: Maintain accurate and up-to-date patient information in the practice's electronic health records system.
  • Health Promotion: Support health promotion activities and campaigns within the practice and community, helping patients to access resources and information.
  • Patient Liaison: Act as a liaison between patients and the healthcare team, ensuring clear and effective communication.

Requirements: The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A strong understanding of healthcare operations and patient care is essential.