Customer Service Representative

3 weeks ago


Redditch, Worcestershire, United Kingdom Pertemps Bond Full time
Customer Service Administrator

We are seeking an experienced Customer Service Administrator to join our team in Redditch. This is a full-time permanent role with a basic salary of £25,000 per annum.

Key Responsibilities:
  • Provide excellent customer service to internal and external customers via telephone and email.
  • Process internet and email orders using Sage.
  • Scan all paperwork onto the system.
  • Prepare small quotes and provide information on part numbers and technical details.
  • Deal with carriers, chase deliveries, and obtain PODs.
  • Maintain positive relationships with clients to ensure repeat and return customers.
Requirements:
  • Previous customer service or call centre experience.
  • Experience processing sales orders.
  • Friendly, enthusiastic, and a good team player.
  • Excellent interpersonal and communication skills.
  • Excellent telephone manner.
  • Efficiency, accuracy, and attention to detail.
  • Self-motivated and willing to take the initiative.

If you have the skills and experience required for this role, please click 'APPLY NOW' or email your CV to michelle.laight@pertemps.co.uk.



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