Facilities Operations Coordinator
4 weeks ago
CBRE Local UK stands as a premier entity in the realm of real estate services, utilizing an extensive knowledge base to address the commercial real estate requirements of clients globally.
Our aspiration is to emerge as the foremost, vertically integrated, globally competent real estate service organization.Position:
Facilities Operations Coordinator
CBRE Local UK is a distinguished global provider of integrated facilities and corporate real estate management solutions. We are seeking a Facilities Operations Coordinator to become part of our dynamic team.
In collaboration with one of our esteemed banking partners, you will oversee the management of a facilities team, vendor relationships, health and safety protocols, environmental standards, and compliance with company policies and client requirements.
Your role will encompass ensuring adherence to budgetary constraints and maintaining high customer service standards.
Your responsibilities will include ensuring that the building's infrastructure, both internally and externally, is maintained and serviced to exemplary standards in line with management agreements and established budgets.
You will be accountable for all health and safety compliance on-site, including oversight of third-party service providers and maintenance documentation.
You will supervise third-party contracts to guarantee that services meet the agreed-upon standards.Preparation, oversight, and monitoring of service agreements in alignment with the client's budgetary framework will be essential.
Regular assessment of key performance indicators will be required, along with taking corrective actions to uphold and enhance standards across all facilities.
Maintaining comprehensive management information and records related to company policies, health and safety, and other pertinent documentation will be part of your duties. This includes asset registers, emergency plans, and management reports.
Building and nurturing excellent tenant relationships will be crucial, ensuring they receive top-tier service tailored to their operational needs, and participating in tenant meetings as necessary.
Conducting fire drills and other evacuation procedures regularly in compliance with health and safety regulations will be part of your responsibilities.
You will liaise with local authorities as needed.Proactive risk management and addressing insurance matters on-site will also fall under your purview.
Generating management reports in accordance with business requirements will be expected.
Collaboration with the building manager and procurement department to ensure the compilation of external contracts and adherence to company procurement policies will be essential.
Monitoring facilities management activities on-site and coordinating with service providers and subcontractors will be part of your role.
Previous experience in regional facilities management within a multi-tenant property environment is required, including line management responsibilities for company personnel and contractors, as well as management of service agreements.
Exceptional customer service, interpersonal, and communication skills are essential.
A strong understanding of health and safety legislation, environmental protection standards, and ideally holding IOSH or NEBOSH qualifications is preferred.
Demonstrated ability to work collaboratively within a team and independently, particularly in high-pressure environments, along with excellent organizational and planning capabilities, will be vital.
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