Supply Chain Coordinator

4 days ago


Wrexham, Wrexham, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Supply Chain Coordinator to join our team. As a key member of our Customer Services team, you will play a vital role in managing communication between our company and customers, driving customer improvements and satisfaction, and making sound business decisions that support customer requirements.

Key Responsibilities

  • Manage and support a specific customer portfolio, ensuring accurate data and information is correct and customer needs are met.
  • Liaise with the Supply Chain Team, Product Manager, and Pricing and Data Management team to ensure seamless communication and accurate pricing.
  • Process customer requests and escalate issues as needed, demonstrating problem-solving skills in a changing environment.
  • Collaborate with cross-functional teams to drive customer satisfaction and improvements.

Requirements

  • High degree of proficiency in organizational skills, with the ability to handle detailed information and process it in a timely manner.
  • Ability to make sound business decisions that support customer requirements while complying with documented guidelines and policies.
  • Excellent communication and interpersonal skills, with the ability to converse across all levels.
  • Prior experience in the manufacturing or logistics industry, with a good understanding of export compliance.

What We Offer

  • Annual salary of £25,000 - £30,000 DOE for a full-time working week or 37.5 hours.
  • 25 days' holiday + bank holidays and the opportunity for a performance-based bonus annually.
  • Hybrid working policy of up to 3 days from home per week after a 6-month probation period.

About Us

Hays Specialist Recruitment Limited is a leading recruitment agency with a global footprint. We are committed to providing exceptional service to our clients and candidates, and we are excited to offer this opportunity to a talented and motivated individual.



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