Leader of Apprenticeship Operations

3 weeks ago


London, Greater London, United Kingdom Thriv Full time

About Us: Thrive is a forward-thinking organization dedicated to enhancing educational experiences through innovative training solutions. We specialize in delivering comprehensive support services to educational institutions, ensuring they meet their operational and educational goals.

Role Overview: We are seeking a proactive and skilled Leader of Apprenticeship Operations to oversee our apprenticeship initiatives. This pivotal role involves collaborating with key stakeholders to facilitate the effective implementation and management of our apprenticeship programs.

Key Responsibilities:

  • Oversee the onboarding process for new apprentices, ensuring a smooth transition into their roles.
  • Manage and analyze apprenticeship data to track progress and enhance completion rates.
  • Ensure compliance with relevant regulatory standards, including Ofsted and ESFA requirements.
  • Drive quality assurance initiatives to maintain high standards of service delivery.
  • Collaborate with various departments, including Marketing and Finance, to optimize operational efficiency.
  • Participate in strategic meetings to share insights and drive continuous improvement.

Quality and Compliance:

  • Maintain accurate records and documentation related to operational activities.
  • Implement continuous improvement strategies based on feedback from apprentices and educational institutions.
  • Enhance Net Promoter Scores (NPS) through effective communication and service delivery.

Qualifications:

  • Experience in data management and reporting.
  • Proficiency in utilizing online platforms for data analysis.
  • A clean driving license is required.
  • Experience in apprenticeship operations and funding regulations is preferred.
  • A Bachelor's degree or equivalent is desirable.

Benefits:

  • Generous annual leave of 36 days, including bank holidays.
  • Hybrid working model.
  • Flexible benefits package, including healthcare options and additional leave purchase.
  • Life insurance coverage from day one.
  • Pension contributions after three months of service.
  • Access to online learning resources at a discounted rate.

At Thrive, we value diversity and are committed to fostering an inclusive environment for all team members. Join us in making a difference in the educational landscape.



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