Retail Team Leader

3 weeks ago


Glasgow, Glasgow City, United Kingdom Frasers Full time
Position Overview:

As a Retail Team Leader at Frasers, you will play a pivotal role in driving sales and enhancing the customer experience. Your primary responsibilities will include:

  • Sales Maximization: Strive to surpass sales objectives while identifying avenues for ongoing performance enhancement.
  • Team Leadership: Inspire and manage your team to ensure they meet and exceed sales goals.
  • On-Floor Presence: Actively engage with customers and staff on the sales floor to promote sales initiatives.
  • Customer Service Excellence: Ensure that outstanding customer service is consistently delivered.
  • Team Development: Equip team members with the necessary tools and knowledge to achieve key business targets.
  • Merchandising Management: Oversee the presentation and merchandising of seasonal products in accordance with corporate guidelines.
  • Market Awareness: Stay informed about current market trends, upcoming promotions, and local competitors.
  • KPI Achievement: Drive and achieve key performance indicators.
  • Additional Responsibilities: Undertake any other duties as required within your scope of responsibility.

Candidate Profile:

The ideal candidate will possess:

  • Prior experience in retail, preferably within the premium sector.
  • Exceptional leadership qualities and the ability to motivate others.
  • Strong communication, planning, and organizational skills.
  • Analytical capabilities to interpret sales and financial data effectively.
  • A solid understanding of brand positioning and product knowledge.
  • Familiarity with the local market.

Personal Attributes:

We seek individuals who are:

  • Energetic and driven to see projects through to completion.
  • Confident and assertive in their approach.
  • Positive, enthusiastic, and possess a proactive mindset.
  • Passionate about fashion retail.
  • Professional in demeanor and appearance.
  • Fashion-forward and trend-aware.

Compensation and Benefits:

We offer a competitive compensation package that includes:

  • Attractive base salary
  • Incentives through weekly, monthly, and quarterly bonuses.
  • Recognition for long service.
  • Commission-based bonuses on a diverse range of products.
  • Access to the Fearless1000 Incentive Scheme.
  • Opportunities for professional development with nationally recognized qualifications.
  • 40% discount on uniforms.
  • Participation in a cycle-to-work scheme.

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