Food Service Team Member

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Chartwells - Universities Full time

We are seeking a dedicated Food Service Team Member to represent our organization, providing outstanding customer care within the educational sector on a flexible basis. Join a team that prides itself on quality service, delicious food, and a supportive work environment.

As a Food Service Team Member, you will be an integral part of a vibrant and friendly team operating in a dynamic setting. You will have numerous opportunities for advancement within a company that values its employees, celebrates diversity, and acknowledges those who excel in their roles.

We believe in rewarding your efforts, which is why we offer a comprehensive benefits package that includes:

  • Complimentary meals
  • Exclusive travel savings with various partners
  • Discounts on grocery shopping at major retailers
  • Quick access to a Digital GP for you and your family, along with additional healthcare benefits
  • Significant discounts on cinema tickets
  • Regular updates on the best deals and savings available
  • Cash rewards for spending that can be used across a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share discounts with friends and family
  • Contributory pension scheme
  • Career development through structured training programs

Your shift patterns may vary, providing flexibility in your schedule.

Key Responsibilities:

  • Delivering exceptional service to customers, ensuring a smooth and personalized experience
  • Possessing knowledge of the food offerings and assisting customers with genuine service
  • Upholding the brand image of our organization
  • Managing cash transactions and operating the cash register
  • Adhering to Food Handling and Hygiene standards
  • Following Health and Safety regulations

Ideal Candidate:

  • Passionate about providing excellent service, greeting customers warmly
  • Proactive in making decisions that benefit our customers
  • A strong team player with effective communication skills
  • Driven to succeed in your role
  • Able to perform well under pressure
  • Exemplary timekeeping and reliability
  • Committed to a safety-first approach

As part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, we have focused on nourishing students and promoting healthy lifestyles. Every week, we serve millions of nutritious meals to students across various educational institutions.

We are committed to fostering an inclusive workplace where everyone can thrive and reach their full potential. Diversity is our strength.



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