Renewal Sales Representative

1 month ago

Reading, Reading, United Kingdom Splunk Inc Full time
Job Title: Team Lead/Renewal Sales Representative

Splunk Inc is seeking a highly skilled and experienced Team Lead/Renewal Sales Representative to join our EMEA South team. As a key member of our sales team, you will be responsible for managing your own individual set of renewals, working closely with Sales and Success Management teams to improve retention, minimize churn risk, and drive growth.

Key Responsibilities:
  • Manage a sales territory carrying an individual renewal rate target in contract renewal and growth.
  • Lead a team of individual renewals sales representatives covering France, Italy, and Iberia.
  • Meet/exceed assigned renewal rate and retention targets.
  • Engage with the broader account team, partners, and customer health data to identify renewal risk and partner on remedial actions.
  • Identify expansion opportunities to generate additional revenue (upsell/cross-sell) and drive those opportunities to closure.
  • Manage renewals from opportunity to invoice, understanding pricing and contractual obligations.
  • Predictable Forecasting - deliver monthly and quarterly forecasts through strong opportunity management.
  • Proactively identify issues that may impact a renewal and engage all available resources to resolve.
  • Track non-renewal, pending, and lost renewals, including reasons for cancelling.
Requirements:
  • Sales or Renewals experience with Software-as-a-Service (SaaS) companies/solutions across a diverse customer base with a demonstrated ability to meet or exceed a sales target for retention and/or growth.
  • Ability to create and communicate business value to customers and partners from Splunk's technology portfolio.
  • C-level poised, confident executive presence and polish, and excellent listening skills.
  • Collaborates cross-functionally to ensure adoption and lifetime value by aligning solutions to high priority customer initiatives, adoption, value realization, and ultimately high customer satisfaction.
  • Expertise in team selling with sales, customer success, pre-sales, partners, and services.
  • Experience in a sales function that includes both direct customer interaction and working within a channel sales model.
  • Fluency in English and French (additional languages e.g. Italian, Spanish, Arabic, or Hebrew would be a plus).

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