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Front of House and Sales Coordinator

2 months ago

Slough, Slough, United Kingdom Plus X Innovation Full time
Job Summary

We are seeking a highly skilled and experienced Front of House and Sales Coordinator to join our team at Plus X Innovation. As a key member of our operations team, you will be responsible for delivering exceptional customer service, managing the front desk, and driving sales growth.

Key Responsibilities
  • Provide a warm and welcoming experience for members and guests, ensuring a positive first impression of our location.
  • Manage the front desk, including responding to queries, resolving issues, and maintaining accurate records.
  • Support the Location Manager in conducting sales tours, converting leads, and maintaining a strong sales pipeline.
  • Work closely with the location team to deliver events, advise members on what's on, and provide exceptional customer service.
  • Assist with general administration, billing, and lockers revenue management.
  • Manage the small meetings calendar, book meeting rooms, and ensure facilities are available for members and guests.
Requirements
  • Experience in a flexible office or hospitality background.
  • Strong customer service skills and a passion for delivering exceptional experiences.
  • Ability to work effectively in a team, build strong relationships, and prioritize tasks.
  • Proven sales skills and knowledge of sales techniques.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and dynamic work environment.
  • Access to our Health Assured Employee Assistance Programme and wellbeing resources.