Hospitality Team Member

3 weeks ago

Reading, Reading, United Kingdom Genting Casinos Full time
Job Title: Hospitality Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at Genting Casinos.

About the Role:

As a Hospitality Team Member, you will be responsible for providing exceptional customer service to our guests in our bars and restaurants. You will work closely with our team to ensure that our customers receive a high-quality experience, adhering to our company procedures, processes, and health and safety regulations.

Key Responsibilities:
  • Provide excellent customer service, ensuring a positive experience for our guests.
  • Work effectively as part of a team to achieve business objectives.
  • Operate tills and handle cash transactions accurately.
  • Prepare and serve food and drinks to a high standard.
  • Clear tables and maintain a clean and tidy environment.
  • Be flexible and able to work a variety of shifts, including nights and weekends.
What We Offer:

We are committed to providing our colleagues with a range of benefits, including:

  • Competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • Access to our employee assistance programme.
  • Discounts on food, drink, and merchandise.
  • Recognition and reward schemes.
About Us:

Genting Casinos is a leading leisure business in the UK, delivering outstanding service to our customers in our casinos nationwide. We are passionate about our values and committed to providing our colleagues and customers with a fantastic experience.

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