Hospitality Team Member

2 weeks ago

Reading, Reading, United Kingdom Genting Casinos Full time

Job Title: Hospitality Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at Genting Casinos. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Work effectively as part of a team to achieve business objectives and improve customer satisfaction.
  • Operate cash handling systems and maintain accurate records.
  • Prepare and serve food and drinks to a high standard, ensuring presentation and quality meet our expectations.
  • Clear tables and maintain a clean and safe environment for our guests.
  • Be flexible and willing to work a variety of shifts, including nights and weekends.

What We Offer:

As a Hospitality Team Member at Genting Casinos, you will enjoy a range of benefits, including:

  • Competitive salary and opportunities for career development.
  • Access to our employee assistance program, providing confidential support and guidance.
  • Discounts on food, drink, and merchandise.
  • Opportunities to participate in social events and team-building activities.

About Us:

Genting Casinos is a leading leisure business in the UK, committed to delivering outstanding service to our customers. We value diversity and inclusion, and we are passionate about creating a positive and supportive work environment for our colleagues.

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