Hospitality Team Member

2 weeks ago

Reading, Reading, United Kingdom Genting Casinos Full time

Job Title: Hospitality Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at Genting Casinos. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide excellent customer service and ensure a high level of customer satisfaction.
  • Work effectively as part of a team to achieve business objectives and improve customer experience.
  • Operate cash handling systems and maintain accurate records.
  • Prepare and serve food and drinks to a high standard.
  • Clear tables and maintain a clean and tidy environment.
  • Be flexible and able to work a variety of shifts, including nights and weekends.

What We Offer:

As a Hospitality Team Member at Genting Casinos, you will have access to a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Discounts on food, drink, and merchandise.
  • Access to our employee assistance programme.
  • Recognition and rewards for outstanding performance.

About Us:

Genting Casinos is one of the UK's leading leisure businesses, with a reputation for delivering exceptional customer service and a fun, fast-paced working environment. We are passionate about our values and committed to providing our colleagues and customers with a fantastic experience.

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