Hospitality Team Member

5 days ago

Reading, Reading, United Kingdom Genting Casinos Full time

Job Title: Hospitality Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at Genting Casinos. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide excellent customer service and respond to customer queries in a professional and courteous manner.
  • Work effectively as part of a team to achieve business objectives and improve customer satisfaction.
  • Operate cash handling systems and maintain accurate records.
  • Prepare and serve food and drinks to a high standard, ensuring presentation and quality meet our expectations.
  • Clear tables and maintain a clean and tidy environment.
  • Be flexible and willing to work a variety of shifts, including nights and weekends.

What We Offer:

As a Hospitality Team Member at Genting Casinos, you will benefit from a range of rewards and benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Access to our Genting Academy online learning portal.
  • Long service awards and recognition programs.
  • A range of social engagement activities and events.

About Us:

Genting Casinos is one of the UK's leading leisure businesses, delivering outstanding service to our customers in our casinos nationwide. We are passionate about our values and committed to providing our colleagues and customers with a fantastic experience.

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