Home Care Operations Manager
7 days ago
About the Role
We are seeking a highly skilled and experienced Senior Care Manager to lead our team at Right at Home - High Wycombe. As a key member of our management team, you will be responsible for ensuring the smooth operation of our domiciliary care services, delivering exceptional care to our clients, and driving business growth.
Key Responsibilities
- Manage and develop a team of care professionals to deliver high-quality care services to clients in their own homes.
- Develop and implement effective care plans, ensuring that clients receive the best possible care and support.
- Monitor and evaluate the quality of care services, identifying areas for improvement and implementing changes as needed.
- Collaborate with the Director to develop and implement business strategies, ensuring the growth and sustainability of the business.
- Ensure compliance with all relevant regulations, laws, and quality standards, including CQC requirements.
- Develop and maintain strong relationships with clients, their families, and other stakeholders, ensuring that their needs are met and exceeded.
- Manage budgets, resources, and staff to ensure the efficient operation of the business.
- Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to improve the quality of care services.
Requirements
- Proven experience in a senior care management role, preferably in the domiciliary care sector.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, staff, and other stakeholders.
- Ability to work independently, with minimal supervision, and as part of a team.
- Valid driving license and access to a vehicle.
- QCF Level 5 qualification in Health and Social Care or equivalent.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our clients and their families.
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