Food and Beverage Team Leader

4 weeks ago


Barnsley, Barnsley, United Kingdom The National Trust Full time

About the Role

The National Trust is seeking a skilled Food and Beverage Team Leader to join our team in Barnsley, South Yorkshire. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, leading a team of colleagues, and ensuring the smooth operation of our café.

Key Responsibilities

  • Provide day-to-day support to your team, ensuring they consistently deliver great service to our customers.
  • Supervise the induction and training of colleagues, helping to build a team dedicated to great service and memorable experiences.
  • Work closely with the kitchen team to prepare food and maintain high standards of presentation and quality.
  • Ensure all displays and signs are accurate and up-to-date, and that the food and drink offerings are appealing and well-presented.
  • Lead by example, demonstrating a positive 'can-do' attitude and a passion for delivering exceptional customer service.

What We Offer

The National Trust is committed to creating an inclusive culture where everyone feels welcome and valued. We offer a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also provide opportunities for professional development and training, and a flexible working environment whenever possible.

Requirements

  • Friendly and adaptable, with a positive 'can-do' approach.
  • Enthusiastic and willing to learn.
  • A people person, with excellent communication skills and a passion for delivering great service.
  • Aware of health and safety compliance.
  • A problem solver, able to lead and support a team every day.

How to Apply

Please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you.



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