Research Manager, Autonomous Service Assurance Expert
1 week ago
This is a technical expert position in Research and Network Strategy where the individual will apply their key expertise within a clearly defined sphere of technical knowledge to complex business issues or opportunities.
Key Responsibilities- Leading and managing one or more related research projects and activities comprising of matrixed resources both inside and outside BT, including university students and vendors.
- Proactively leading engagement with working level stakeholders across the organisation as well as external partners as appropriate.
- Proactive engagement with the relevant business units to downstream strategic technologies for commercial realisation.
- Domain expert responsible for maintaining expertise in a specific technical domain.
- Responsible for intellectual property creation, managing patent filing in their domain and supporting IPR exploitation where appropriate.
- Accountable for defining and performing research in a specific domain of Autonomous Service Assurance.
- Responsible for authoring thought leadership technical papers, capturing intellectual property.
- Supervision of professionals, graduates and post-graduate student placements and secondments.
- Depending on business needs, may manage Research Specialists, Professionals or other Team members.
- Technical domain expert: Deep technical or domain expertise including mobile. They continually develop their expertise in a key technical area so they are recognised as a technical expert in that domain.
- Qualifications: Strong academic record in technology specialism with post-graduate qualification(s) (PhD or equivalent research experience).
- Expert communicator: Regularly presents to peers and managers about their research and area of technical expertise.
- Experienced in open innovation: Skilled in patenting, technical publications, conference presentations etc.
- Storytelling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences.
- Concept Evaluation: ability to spot relevant innovations, horizon scanning, determine relevance for the business, develop an effective conceptualisation and build trials to test the concept.
- Technical domain expert: evidence of significant knowledge and skill relevant to Autonomous Service assurance, including:
- Forecasting and Prediction and Anomaly Detection methodologies
- Data Science and software engineering (Python preferred)
- Autonomous service assurance expertise including TM forum and industry standards familiarity
- AI/ML architectures, development, test and verification, including use of cloud infrastructure
- Experience in researching trustworthy autonomous systems
- Knowledge of telecommunications networks and systems including Mobile
- Proven experience in researching and/or development in this area including mobile
- Significant delivery: evidence of significant business impact through delivery of research.
- Stakeholder management: evidence of managing project stakeholders across the business at a variety of grade and seniority levels.
- Innovative Thinker: ability to spot and identify new innovations and act to bring them in and capitalise and create value.
- Commercial Applicability: understanding the business case principals around relevant innovations and the real value to the business through value proposition build.
- Excellent awareness of industry trends, future direction and opportunities.
- Self-starter, pro-actively working with minimal guidance.
- Problem solving, intellectually curious, comfortable taking ownership and responsibility.
- Competitive salary
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- 25 days annual leave (not including bank holidays), increasing with service
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
- Discounted broadband, mobile and TV packages
- Access to 100's of retail discounts including the BT shop
- Leading inclusively and Safely: I inspire and build trust through self-awareness, honesty and integrity.
- Owning outcomes: I take the right decisions that benefit the broader organisation.
- Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business.
- Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making.
- Growth mindset: I experiment and identify opportunities for growth for both myself and the organisation.
- Building for the future: I build diverse future-ready teams where all individuals can be at their best.
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