Sales and Retention Manager
2 months ago
About the Role
Frasers Group is seeking a highly motivated and results-driven Sales and Retention Manager to join our team. As a key member of our sales team, you will be responsible for driving new member sales and retaining existing members to grow live member movement.
Key Responsibilities
- Represent Frasers Group as an ambassador for fitness and demonstrate our elevated ways of working.
- Advocate for our sales process, leading by example and supporting the wider team to improve confidence and performance.
- Drive new member sales and retain existing members to grow live member movement.
- Owning the activity planners for the gym and ensuring they are thorough, well-planned, and executed.
- Implement strategies to increase lead generation both internally and externally.
- Monitor our dashboards and KPIs, communicating key insights to the wider team.
- Drive all revenue lines from membership sales to product and secondary sales to drive profitability of the gym.
- Prepare and deliver monthly sales presentations to the wider management team.
- Build key relationships with local businesses to evolve local partnerships.
- Develop the #WeMoveBusinesses membership opportunities (both new and existing).
- Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
- Buy-in to national focuses and incentives like #WorkoutWednesday and #WeCommunicate.
- Deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
Requirements
- Possession of a passion for health, fitness, and wellness.
- Strong leadership qualities.
- Adaptability in communication style.
- A positive, solutions-driven mindset in the face of adversity.
- A member champion mentality with exceptional interpersonal skills.
- Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
- Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.
About Us
Frasers Group is a dynamic and fast-paced organization that is committed to delivering exceptional results. We are looking for a talented individual who is passionate about fitness and wellness and has a strong desire to succeed in a sales and retention role.
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