Strategic Account Manager

3 weeks ago


Erith, Greater London, United Kingdom Oscar Mayer Group UK Full time

Job Overview

Primary Purpose and Context of the Role.

The role serves as the main liaison for our Foodservice and B2B partnerships, overseeing daily operations and commercial strategy. This position is accountable for managing our existing client portfolio while pursuing new business opportunities within these sectors. It is essential to ensure that Oscar Mayer is dedicated to fulfilling all customer requirements. Tailor customer-specific strategies to achieve volume, revenue, and profit objectives.

Reporting Structure and Key Responsibilities:

  • Cultivating and maintaining relationships with our B2B and Foodservice clients, acting as the principal contact for the Buyer.
  • Gaining a comprehensive understanding of Oscar Mayer's capabilities and commercial strategy to identify and drive additional opportunities.
  • Fostering internal collaborations across various functions to ensure effective commercial execution.
  • Acquiring knowledge of all operational capabilities and processes, and participating in their development to align with customer demands.
  • Influencing cross-functional teams to ensure strategic goals are achieved.
  • Managing internal and external communications to keep all stakeholders informed about relevant issues and activities.
  • Playing a crucial role in the category process as an essential member of the Oscar Mayer customer team.
  • Overseeing key project timelines to ensure timely delivery.
  • Collaborating with the NPD Team to support the development pipeline through cost analysis and commercial proposals.
  • Ensuring that product tender requirements are met both timely and completely.
  • Establishing trading terms with the backing of the Director of Sales.
  • Gathering and analyzing critical commercial data and metrics necessary for financial proposals.
  • Accurately predicting customer demand to ensure capacity aligns with customer needs.
  • Working collaboratively to manage category cost-reduction initiatives to unlock value throughout the process.
  • Providing regular and clear performance updates to the Director of Sales regarding outcomes and opportunities.

Essential Skills and Experience:

  • A high-caliber commercial professional with a proven enthusiasm for sales.
  • 3-5 years of commercial experience in a client-facing or account management capacity.
  • Experience in managing UK Foodservice and B2B relationships and business strategies, preferably in the chilled food sector.
  • Proficiency in conducting commercial negotiations and CPI recovery.
  • Strong communication skills for effective interaction both internally and externally.
  • Familiarity with category management and consumer insights.
  • A natural relationship builder with exceptional interpersonal abilities.
  • Highly motivated, dynamic, and engaging across all levels of the organization.
  • Resilient and adept at thriving in a fast-paced and agile environment.
  • Strong numerical skills and analytical thinking with the capability to convert data into actionable insights.
  • Highly organized and methodical, capable of managing personal time and priorities effectively.
  • A collaborative team player with the ability to influence outcomes positively.
  • Excellent verbal and written communication skills with meticulous attention to detail.
  • Proficient in Excel and PowerPoint.


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