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Retail Store Manager Assistant

2 months ago

Carlisle, Cumbria, United Kingdom Aldi UK Full time

Job Summary:

The Assistant Store Manager is a key role within our store operations team, responsible for supporting the Store Manager in the day-to-day running of the store. This includes managing the store's inventory, supervising staff, and ensuring excellent customer service.

Key Responsibilities:

  • Store Operations: Assist the Store Manager in overseeing the store's operations, including inventory management, stock control, and visual merchandising.
  • Staff Management: Supervise and develop a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Customer Service: Ensure that customers receive a high level of service, responding to queries and resolving any issues in a professional and courteous manner.
  • Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales and customer satisfaction.
  • Team Development: Develop and implement training programs to enhance the skills and knowledge of store staff, ensuring they have the necessary skills to provide excellent customer service and achieve sales targets.

Requirements:

  • Experience: Proven experience in a retail management role, with a strong track record of achieving sales targets and improving customer satisfaction.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and develop a team of retail staff.
  • Customer Service: A strong commitment to providing excellent customer service, with the ability to respond to customer queries and resolve any issues in a professional and courteous manner.
  • Analytical Skills: Strong analytical skills, with the ability to analyze sales performance and identify areas for improvement.

What We Offer:

  • Competitive Salary: A competitive salary, with opportunities for career progression and professional development.
  • Benefits Package: A comprehensive benefits package, including a pension scheme, life insurance, and a range of other benefits.
  • Opportunities for Career Progression: Opportunities for career progression, with a clear path for advancement to more senior roles within the company.