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Events and Guest Services Coordinator
2 months ago
We are seeking a skilled Events and Guest Services Coordinator to become a vital part of our team.
The ideal candidate will be a resourceful and detail-oriented professional, dedicated to delivering exceptional service to our clientele.
This role is perfect for a versatile and seasoned individual who thrives in a dynamic environment.
Our establishment has a rich history and is committed to fostering growth within the hospitality sector.
We aim to create enjoyable and welcoming spaces for our staff, where passion for the job is encouraged, and support is paramount, enabling us to provide outstanding experiences for all our patrons.
We actively promote skill development through training, assisting team members in advancing their careers within the organization.
Many of our junior staff have successfully transitioned into senior roles, including Head Chefs and Management positions.
We are continuously on the lookout for the right candidate, someone eager to contribute positively to our company and who embodies creativity and diligence.
As our business expands, new opportunities for advancement will become available.
Key Responsibilities:
- Serve as the primary contact for clients organizing events, whether intimate or large-scale.
- Collaborate with culinary and management teams to design customized menus for clients.
- Oversee the execution of events on-site, ensuring everything runs smoothly.
- Generate innovative concepts for internal gatherings.
- Market all internal events and promote the venue for external occasions.
- Manage event budgets and ensure timely invoicing and payments from clients.
Reception Management Duties:
- Supervise all reservations for accommodations and dining, ensuring all guest requests are fulfilled.
- Maintain high standards of cleanliness and upkeep for all guest rooms.
- Oversee wage budgets for reception staff.
- Develop creative ideas to enhance the guest room experience.
- Collaborate with management to promote the venue effectively.
- Encourage a professional yet enjoyable work atmosphere among the team.
- Train team members on booking systems and check-in procedures.
- Contribute to the development of promotions and products to boost visibility and sales.
- Ensure all guests receive exemplary service.
- Assist the marketing team in generating content for promotional platforms.
Working Hours:
Full-time position, including evenings and weekends.
